Hampshire · Air conditioning repair
Air conditioning repair in Sway, Hampshire
For fault finding and repair for split, multi-split, ducted, cassette and VRF air conditioning, whatever the brand in Sway, one call is all it takes: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- An error code or flashing light on the unit
- Ice on the pipework or the coil
- A suspected refrigerant leak
How we handle air conditioning repair in Sway
Diagnosis call-outs start from £75 + VAT. When the cause is found, the repair is priced before anything else is done, so you can decide with the facts in front of you. The work covers multi-split systems, VRF systems and ceiling cassettes, and common reasons people get in touch are a flashing light and a system that won’t run and frost on the pipework.
Outdoor units around Sway often sit near hedges, trees and lawns, and leaves or grass cuttings on the coil are a common reason for poor cooling. We check the coil early on.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Where
- Sway (SO41)
- Region
- Hampshire
- Approvals
- F-Gas certified company, NICEIC approved
- Replies
- Answered the same working day
- Price
- Fixed after a survey or photos
- Costs
- Call-out from £75 + VAT
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Signs you need air conditioning repair in Sway
Leaks tend to start where pipes are joined: flare connections, brazed joints and valves, or pipework damaged or rubbed through by vibration. Corrosion on coils can also cause leaks over time, and a slow leak can go unnoticed until the system stops cooling.
It’s time to call us if you’re dealing with:
- New noises from the system
- A fault code on the display
- Air conditioning running but not cooling
Schools such as St Luke's Church of England Primary School can report a fault on the 24/7 line and have non-urgent work done out of term.
Questions to ask before you book
- Proof of F-Gas company certification
- Whether you get F-Gas records where refrigerant is involved
- Exactly what the price includes, from supply and fitting to commissioning
Common questions in Sway
Who do I call if my air conditioning fails in Sway out of hours?
The emergency line is open around the clock, and Sway is one of the places it covers. A diagnosis call-out starts from £75 + VAT, and knowing the brand and the symptoms helps us plan it.
Will you come out to Sway?
Yes, smaller places are covered as well as towns. Send a few details and pictures, and we reply the same working day.
Can you repair an R22 air conditioning system?
R22 is an ozone-depleting refrigerant, and new R22 cannot be used for servicing. Some non-refrigerant faults can be repaired if parts are available, but a refrigerant leak normally means replacement. We’ll set out the options and quote for a replacement where it makes sense.
Why is my air conditioning showing a fault code?
Each manufacturer uses its own codes, and one code can have more than one cause. Send us a photo of the display with the make and model and we will test the system to confirm the cause.
Why is my air conditioning icing up?
The coil gets too cold when air cannot move across it or when the refrigerant charge is low. Check the filter first and if that isn’t it, we will find the cause.
Why does F-Gas certification matter?
Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Who is responsible for leak checks?
Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Aftercare tips
How well a system lasts depends on use and care. Here’s what we suggest:
- Send us a photo of any code on the display
- Rule out the simple causes first: filter, mode and temperature
- Have the system serviced once a year
Once the fault is fixed, we test the system in operation. We confirm it’s working properly and look for anything else that needs attention and point out anything else we spotted.
Use the system sensibly. Moderate settings and a closed room mean less strain and the system does not have to work as hard.
When it’s something else
We won’t sell you work that doesn’t address the problem, so these are the things it won’t cover:
- A system that was undersized for the room in the first place (that needs a bigger system, not a repair)
- A power cut or a fault on the incoming supply to the building (that is for the network operator)
- An R22 system that has lost its refrigerant
If in doubt, ring us on 07833 053749 or fill in the contact form and we’ll say what we think before you book.
Parts of the system we cover
- Wall-mounted split systems
- VRF systems
- Heat pumps
- Ceiling cassettes
- Ducted systems
- Multi-split systems
When air con fails in Sway
The last census (2021) found about 84% of households in detached or semi-detached houses. If the outdoor unit is high up or behind a locked gate, mention it when you book. Listed buildings are part of the picture here: about 3 within half a mile of the centre, such as Forest Heath Hotel (grade II). We keep it in mind in case a new outdoor unit is ever needed, as protected buildings can need consent for that.
Near Sway station, as anywhere, a photo of the error code on the controller is the quickest way to start a repair.
Sway is about 3 miles north-west of Lymington, in Hampshire. For air conditioning repair in and around Sway, please give us a ring on 07833 053749 or send an email for a fixed-price quote. We work across London and the South East, including Sway. Sway is one of 683 places in Hampshire we cover. There’s also a page for Worthing, about 53 miles away.
Our working area takes in SO41 in full. Local streets include Station Road, Anderwood Drive and Cruse Close, and we cover them all. We also cover Mead End (1 mile west), Tiptoe (1 mile south-west), Hordle (2 miles south), Ashley (2 miles south-west) and Bashley (2 miles west). Larger places within reach include Totton (10 miles north-east), Lymington (3 miles south-east), Romsey (15 miles north) and Hythe (10 miles north-east).
Around Sway
Locally, jobs take us to houses, flats and workplaces close to Forest Heath Hotel, among other places. Sway has its own railway station: Sway station. A little further out are Lymington New Forest Hospital (2.9 miles south-east) and Sammy Miller Motorcycle Museum (3.3 miles south-west). For a walk, there’s Milford on Sea LNR.
The process
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes an hour or two to diagnose most faults, with the repair time depending on what we find. Photos of the room and the outside wall help us plan a job near Sway.
- First the diagnosis: fault codes read, electrics and airflow checked, drain and refrigerant tested.
- Then the prescription: what’s wrong and what it will cost to put right.
- If the repair isn’t worth doing, we say so and explain the options.
- Then the fix, with leaks repaired before any refrigerant is added.
- The sign-off: the system tested in operation and the work recorded.
Getting ready for the visit
- Make sure we can reach the consumer unit or fuse board
- Mention any roof access, ladders or high-level work
- Dig out any previous service or F-Gas records
Get a fixed-price quote
To get a fixed-price quote, call us on 07833 053749 or fill in the contact form with the address and a few details about the rooms or units involved. A few pictures make it quicker. You’ll hear back from us the same working day.
Related advice
Other services in Sway
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager