Greater London · Air conditioning repair
New Addington air conditioning repair
F-Gas certified and NICEIC approved, we cover New Addington for air conditioning repair. Fixed-price quotes and a 24/7 emergency line.
- Frost on the pipework
- An error code or flashing light on the unit
- A unit blowing warm air
Common problems we fix in New Addington
Error codes are the system telling you it has found a fault. Each manufacturer uses its own codes, and the same code can have more than one cause, so we read the code and then test to confirm. Common causes include sensors, wiring between the units and the circuit boards.
What we’re most often called about:
- Water leaking from the unit or through the ceiling
- A system that keeps cutting out
- A noisy indoor or outdoor unit
When cooling fails at a school like Rowdown Primary School, we can time non-urgent repair work around lessons.
Comparing quotes
- Proof of F-Gas company certification
- Whose warranty applies, and on what terms
- What paperwork you will receive afterwards
Air conditioning repair in New Addington, done properly
A diagnosis call-out is from £75 + VAT. When the cause is found, the repair is priced before anything else is done and nothing goes ahead without your say-so. The work covers ducted systems, wall-mounted split systems and ceiling cassettes, and common reasons people get in touch are water leaking from the unit or through the ceiling and rattling, buzzing or grinding noises.
In a London area like New Addington, a lot of the systems we repair serve flats and small offices, with outdoor units on balconies, rear walls or flat roofs. Knowing where the outdoor unit sits, and how to get to it, helps us plan the repair.
We are an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Where
- New Addington (CR0, CR9)
- Wider area
- Greater London
- Credentials
- NICEIC and F-Gas
- Costs
- From £75 + VAT call-out
- Quote
- Fixed-price quote after a site survey
- Call
- 07833 053749
- Checked
- 30 October 2026
Also near New Addington
More services for New Addington
How the visit works
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. From there, the work takes anything from an hour or so to a full day, depending on the fault and the parts. Send us a few phone pictures and we can often price a straightforward job in New Addington before visiting.
- You tell us the symptoms, the make and any error code.
- On the diagnosis visit, we test the electrics, airflow, drain and refrigerant.
- The fault is explained simply and the repair priced up front.
- Once you’re happy, the repair is done and any refrigerant work recorded.
- It’s tested running, and the write-up is left with you.
Getting ready for the visit
- Plan for pets to be kept clear during the visit
- Move furniture away from the wall where we will be working
- Mention any managing agent or landlord rules we need to follow
How to get a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Related advice
Air conditioning repair around New Addington
VOA council tax data date about 78% of homes across New Addington and its surrounding area to the post-war years, 1945 to 1972. A photo of the outdoor unit and its surroundings tells us what access the visit needs. In London, access to outdoor units on roofs and balconies can need planning, so tell us how to reach yours.
The make, model and error code are the most useful things to tell us.
New Addington is about 4 miles south-east of Croydon, in Greater London. Whatever kind of property you have in New Addington, our engineers can help with air conditioning repair. We reply to enquiries the same working day and our emergency line runs 24/7. Our list for Greater London has 764 entries, and New Addington is one.
The closest recent job we can point to from New Addington was on George Street, Croydon (CR0), about 4 miles north-west: installing three Daikin cassette units in the main working area and a wall-mounted unit in the private meeting room.
Bothwell Road, Windham Avenue and Gascoigne Road and the roads off them are all inside our area. If your postcode is in CR0 and CR9, you are inside the area we cover. Close to New Addington, our area also takes in Forestdale (1 mile west), Fickleshole (1 mile south), Addington (1 mile north-west), Farleigh (1 mile south-west) and Selsdon (2 miles west). Within a short drive, we also cover London (11 miles north), City of Westminster (13 miles north-west), Marylebone (13 miles north-west) and Kensington (14 miles north-west).
What’s near New Addington
We fit and service air conditioning in homes and premises around Meridian High School and Addington Vale, among other places. The closest station to New Addington is Hayes (Kent) station, roughly 2.6 miles north-east. Well-known places in the area include Warlingham Park Hospital (1.8 miles south) and Bethlem Museum of the Mind (3.3 miles north-east). Not far away are Nore Hill and Hutchinson's Bank.
What air conditioning repair cannot fix
We’ll always give you a straight diagnosis, so here’s what air conditioning repair won’t do:
- A system that was undersized for the room in the first place (that needs a bigger system, not a repair)
- A power cut or a fault on the incoming supply to the building (that is for the network operator)
- A building problem rather than a system fault
Not sure which it is? You can call 07833 053749 or fill in the contact form and we will tell you honestly.
Where we work
- Multi-split systems
- Ceiling cassettes
- Wall-mounted split systems
- VRF systems
- Ducted systems
- Heat pumps
What you can do yourself, and what needs us
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Your questions about air conditioning repair in New Addington
What’s the best way to get a price for air conditioning repair in New Addington?
Send us pictures of the room or the system and a few details about the property. Where photos aren’t enough, a survey comes first and the fixed-price quote follows.
Can you do air conditioning repair in New Addington?
Yes, New Addington is within the area we cover. To start, phone us on 07833 053749 or fill in the contact form with a few photos.
Whose job is it to check the system for leaks?
The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We will work out which band applies to yours.
Which accreditations do you hold?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Will you work on another installer’s system?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.
Why does my air conditioning run but not cool?
It can be anything from a dirty filter to a refrigerant leak. Diagnosis confirms the cause, then give you a fixed price to fix it.
Can landlords and managing agents book you?
Yes. From a single let flat to offices, shops and public buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager