East Sussex · Heat pump installation
Heat pump installation in Upper Dicker, East Sussex
We cover Upper Dicker for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- Deciding which kind of heat pump suits the home
- Planning and permitted development questions
- Plans to switch to electric heating with a heat pump
Looking after it afterwards
Aftercare is straightforward, and it helps at the next service:
- Do not block radiators or indoor units with furniture
- Let the heat pump run steadily, as set up at handover
- Ask about the grant before you commit
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Have the system serviced regularly. Your manufacturer’s warranty terms may say something about servicing.
About our air source heat pumps in Upper Dicker
Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. Typical jobs include planning and permitted development questions and working out whether radiators need upsizing, across hot water cylinders, air-to-air heat pumps and radiator systems.
For a home around Upper Dicker that is off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. If that applies to your system, booking the service on time keeps the record straight and each visit is recorded.
- Where
- Upper Dicker (BN27)
- Wider area
- East Sussex
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Pricing
- A fixed price before we start
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Why deal with it now?
The 0% VAT rate on heat pumps in homes runs until 31 March 2027, then 5% applies. If you are thinking about a heat pump, that date is worth knowing, though the right time also depends on your home and heating. For a village like Upper Dicker, booking ahead lets us plan the trip properly.
Putting several jobs into one visit can make for a more efficient booking. Tell us about everything you’d like looked at, and you will get one fixed price.
Why people in Upper Dicker choose us
- Fixed-price quotes after a survey or photos
- F-Gas certified company
- Listed on Checkatrade
- Leading brands including Daikin, Mitsubishi Electric and Fujitsu
Take a look at our cost guide and our accreditations.
What affects the cost of air source heat pumps
Typical ranges are on our prices page, and your quote is built on your job. What we look at:
- How far the pipework has to run, and where
- Whether the existing supply is suitable
- The brand, model and parts involved
The pipe route, the height of the units and how we reach them can all change the price. We take each of them into account, and the price is fixed before we start.
What to send for a quote
Before you ask for a quote, gather:
- Where the property is and what kind of building it is
- Your installation or service records
- A photo of the consumer unit with the cover closed
VAT is set out clearly on every quote, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. For a fixed-price quote, ring us on 07833 053749 or drop us a line.
Places near Upper Dicker
Other services in Upper Dicker
Upper Dicker: your questions answered
Is the heat pump grant available in Upper Dicker?
Upper Dicker is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You don’t apply yourself: the MCS certified installer does, which is us.
Is Upper Dicker within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do I get paperwork after the visit?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
What’s the price of a heat pump installation?
For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.
Will you make a mess?
We start with protection: sheets over the floor and nearby furniture. Holes and fixings are agreed with you, and we clean up afterwards before we leave.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
What warranty do I get?
The manufacturer provides it, on its own terms. Some brands make regular servicing a condition so it’s worth keeping the service records.
The process
Think of the visit in three stages: diagnose, treat and sign off. First comes a careful look at the system or the space, then the work itself, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes from a couple of days to around a week, depending on the system and how much of the heating changes. We agree a date with you and plan the visit to Upper Dicker so we arrive with what’s needed.
- We start with your plans and the property.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Getting ready for the visit
- Unlock any gate, garage or side passage we need
- Let us know if the units are on a roof, a high wall or in a locked area
- Make sure someone can let us in at the agreed time
Get a fixed-price quote
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price before any work starts.
Read more
Homes in Upper Dicker and heat pumps
Listed buildings are part of the picture here: about 5 within half a mile of the centre, such as The Plough Inn (grade II). So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? VOA council tax data show about 36% of homes across Upper Dicker and its surrounding area were built in 2000 or later, and about 76% of households live in detached or semi-detached houses, according to Census 2021 figures. Better insulated, newer homes are often a good match for a heat pump. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Period properties close to Holy Trinity can suit a heat pump, though insulation and any heritage protection are checked first. Historic houses such as Michelham Priory, about 0.6 miles south-east, are a reminder that listed homes need consent before a heat pump goes in.
Upper Dicker is about 2 miles west of Hailsham, in East Sussex. Anywhere in BN27, our engineers can take on air source heat pumps. In East Sussex alone we list 289 places, and Upper Dicker is one. There’s also a page for Eastbourne, roughly 7 miles from Upper Dicker.
Not far from Upper Dicker, a recent job of ours was on South Road, Hailsham (BN27), about 2 miles east: installing individual wall-mounted units in 12 resident bedrooms, two communal lounges and the dining room: 15 units in total served by three outdoor units.
Local streets include Camberlot Road, Old Forge Close and Coldharbour Road, all of which are in our area. Every address in BN27 is covered, from busy streets to back roads. We also cover the places around Upper Dicker: Lower Dicker (1 mile north-east), Tile Hurst (1 mile east), Lower Horsebridge (2 miles north-east), Nash Street (2 miles north) and Upper Horsebridge (2 miles east). Further out, we also cover Eastbourne (7 miles south-east), Bexhill-on-Sea (12 miles east), Seaford (8 miles south-west) and Lewes (9 miles west).
Near you in Upper Dicker
We fit and service air conditioning in homes and premises around The Plough Inn, Park Mead Primary School and Hailsham Community College. The nearest railway station is Berwick (Sussex) station, roughly 2.5 miles south-west of the centre. Other landmarks nearby include Agricultural Museum (3.6 miles south) and Hellingly Hospital Railway (2.8 miles north-east). Green spaces nearby include Firle Beacon.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead