Kent · Heat pump installation
Heat pump installers in Troy Town
We cover Troy Town for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- A boiler that’s getting old
- Wanting to stop using oil, LPG or gas for heating
- Radiators that may be too small for a heat pump
Leave it or put it right?
Replacing a boiler in a hurry when it breaks leaves little time to consider a heat pump. Surveying and designing in advance means the system is sized right and any grant is applied for while the old heating still works. Dealing with it now is usually simpler than a breakdown later.
What you pay depends on the system and the number of rooms or units, the access and the parts and time the job needs. We give you a fixed price before we start, so there are no surprises.
Why choose AirCon Doctor in Troy Town
- Manufacturer’s warranty terms explained on your quote
- A fixed price before any work starts
- Checkatrade member
- 24/7 emergency line for breakdowns
How we handle air source heat pumps in Troy Town
Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers underfloor heating, hot water cylinders and air-to-air heat pumps, and common reasons people get in touch are checking emitters for a heat pump and choosing between air-to-water and air-to-air.
Older and listed homes in villages like Troy Town need extra care, and permitted development does not cover listed buildings, so consent comes first.
Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. That also helps where the warranty terms ask for regular servicing.
- Where
- Troy Town (TN8)
- Region
- Kent
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Pricing
- A fixed-price quote up front
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
Nearby places to Troy Town
What else we do in Troy Town
What you can do yourself, and what needs us
Don’t move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. Ask us to quote for a move instead.
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
The process
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and we take it from there. Before we leave, the area is tidied and we explain what we have done. Somewhere like Troy Town, it helps to know about lanes, gates and where to park.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Preparing for the visit
- Tell us about any building rules, permits or sign-in
- Let us know if the units are on a roof, a high wall or in a locked area
- Make sure we can reach the outdoor unit, or where it will go
Getting a quote
If you need air source heat pumps in Troy Town, call 07833 053749, or email if that’s easier. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. We reply the same working day.
Advice
Your questions about air source heat pumps in Troy Town
Will you come out to Troy Town?
We do. Villages and hamlets get the same service as the bigger towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is a heat pump in Troy Town permitted development?
The answer turns on the property and where the outdoor unit would sit. A conservation area takes in the middle of Troy Town. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Sevenoaks council, typically the authority for Troy Town.
Which brands do you work with?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and explain why.
Is there a survey before the work?
Yes, every time. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it, and the quote is based on that.
Can I get the Boiler Upgrade Scheme grant?
Quite possibly. In England and Wales it pays £7,500 for an eligible air-to-water or ground source heat pump, and £2,500 for air-to-air under tighter rules. Homes heated by oil or LPG with no mains gas can get an extra £1,500 towards an air source or ground source heat pump until March 2027. We check your home against the rules at the survey.
Do you work on commercial properties?
Yes. From a single let flat to offices, shops and public buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Do you offer emergency call-outs?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will agree what happens next.
Homes in Troy Town and heat pumps
At about 21 miles from central London, Troy Town sits inside the area we cover across London and the South East.
With Chartwell about 2.7 miles north-east, it’s worth asking whether your own home is listed before planning a heat pump. For a home near Edenbridge station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Troy Town is about 6 miles north of East Grinstead, in Kent. Our engineers cover Troy Town for air source heat pumps, along with the rest of Kent. Count every place we list in Kent and you reach 922, with Troy Town on the list. Our East Grinstead page covers places nearby (6 miles or so).
Our nearest recent job to Troy Town was on Granville Road, Oxted (RH8), about 3 miles north-west: installing a Mitsubishi Electric wall-mounted unit in the home gym and a second unit in the master bedroom.
If your postcode is in TN8, we can take the job on. If you are just outside Troy Town, we cover Marlpit Hill (1 mile east), Edenbridge (1 mile south-east), Mowshurst (1 mile east), Merle Common (2 miles north-west) and Crockham Hill (2 miles north-east). Larger places within reach include Sevenoaks (8 miles north-east), Royal Tunbridge Wells (11 miles south-east), Tonbridge (10 miles east) and Swanley (14 miles north-east).
Around Troy Town
Typical jobs here are in properties near The Swan pub and the streets around them. Troy Town’s nearest station is Edenbridge station, roughly 0.9 miles south-east. Nearby you will also find Tandridge Priory (2.8 miles north) and Haxted Watermill Museum (1.7 miles south). Not far away are Botley Hill.
Aftercare tips
Here’s the after-treatment advice, in brief:
- Find out the grant position at the survey
- Use the settings explained at handover
- Read the manufacturer’s warranty terms for your brand
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes and it’s part of how the system works.
Heat pumps prefer steady, low-temperature running as explained at handover.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager