Hertfordshire · Heat pump installation
Heat pump installers in The Willows
F-Gas certified and NICEIC approved, we cover The Willows for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Fixed-price quotes and a 24/7 emergency line.
- Questions about the Boiler Upgrade Scheme
- Plans to switch to electric heating with a heat pump
- A boiler that’s getting old
FAQs for The Willows
Can I get the Boiler Upgrade Scheme grant in The Willows?
The Willows is in England, where the Boiler Upgrade Scheme runs. The amount depends on the type of heat pump, and the survey confirms which applies. We hold MCS certification, so the application is ours to make for you.
Do you cover smaller places like The Willows?
Yes, smaller places are covered as well as towns. A few photos and the postcode are enough to get things started.
Do you work for landlords and businesses?
Yes. From a single let flat to offices, shops and public buildings, the approach is the same: a look first, a fixed-price quote and written records.
Do you work on systems someone else installed?
Yes. We look at it first and tell you what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.
Which type of heat pump is right for my home?
Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms, and we help you choose. We install both types.
What warranty do I get?
The manufacturer’s warranty, on the manufacturer’s terms. Terms differ by brand, and we set them out on your quote.
What accreditations do you have?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, and we’re Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
Air source heat pumps in The Willows, done properly
Heat pumps run at lower flow temperatures than most boilers, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes, and the quote sets it out. The work covers radiator systems, hot water cylinders and air-to-air heat pumps, and common reasons people get in touch are a boiler that’s getting old and deciding which kind of heat pump suits the home.
For a home around The Willows that’s off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Each manufacturer sets its own warranty period. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Place
- The Willows (SG9)
- Wider area
- Hertfordshire
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Certified
- NICEIC and F-Gas, MCS
- Replies
- Answered the same working day
- Quotes
- A fixed price before work begins
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What a heat pump looks like in The Willows
About 31% of homes in and around The Willows have been built since 2000, according to VOA council tax data, and about 75% of households live in detached or semi-detached houses, according to Census 2021 figures. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder. There are 2 conservation areas within a mile of the centre of The Willows. Historic England lists about 15 buildings and structures within half a mile of the centre of The Willows, including Willows Cottage (grade II). Where a home is affected, the outdoor unit position is settled with the planning team at East Hertfordshire council, which typically handles The Willows before the heat pump design is finished.
Every heat pump design starts with a room-by-room heat loss calculation.
The Willows is about 5 miles north-west of Bishop's Stortford, in Hertfordshire. Whatever kind of property you have in The Willows, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Our list for Hertfordshire has 381 entries, and The Willows is one. We also work in London, about 31 miles from The Willows.
Here we cover the SG9 postcode area. From Ginns Road and The Wash to the smaller roads in between, nowhere is left out. Places around The Willows that are also on our list: Stocking Pelham (1 mile north-east), Berden (2 miles north-east), Uppend (2 miles south-east), Starling's Green (2 miles north-east) and Mount Pleasant (2 miles south-east). We also work in nearby towns such as Stevenage (12 miles west), Bishop's Stortford (5 miles south-east), Hoddesdon (13 miles south) and Hertford (12 miles south-west).
What’s near The Willows
We fit and service air conditioning in homes and premises around The Cock pub and the streets around them. For rail, the closest station is Stansted Mountfitchet station, about 4.7 miles south-east. Well-known places in the area include Brent Pelham (2.2 miles north-west) and Herts and Essex Hospital (5.6 miles south-east). Open spaces near The Willows include Aubrey Buxton Nature Reserve.
What happens on the day
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs attention later is pointed out. All told, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Pictures of the space and where the outdoor unit could go let us plan the work in The Willows.
- It begins with your house and the heating it relies on now.
- We measure heat loss for every room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- Then it’s fitted, commissioned and registered with MCS.
Before we arrive
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Make sure we can reach the consumer unit or fuse board
- Let us know if the building has a permit or sign-in process
Getting a quote
For air source heat pumps in The Willows, call 07833 053749. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. Enquiries get a reply the same working day.
Read more
Nearby places to The Willows
More services for The Willows
Signs you need air source heat pumps in The Willows
Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas where the home is eligible.
Any of these is worth a proper look:
- Comparing heat pump types
- Ageing boilers that will need replacing
- Checking whether planning permission is needed
Live in one of the older houses around Church of St Mary? Expect the survey to look closely at heat loss and at the building’s planning status.
What your quote should include
- What’s in the price and what is not
- Which VAT rate the quote uses, and why
- Whether the manufacturer’s warranty depends on regular servicing
For landlords and property managers
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. Where a building is let or managed, the lease or contract should make clear who looks after the system and we are happy to deal with whoever it is.
If you look after several properties, we can quote and plan the work across all of them. Each property gets its own records, so each one has its own history.
What air conditioning won’t do
Some problems need a different service or another trade:
- Any gas work on the existing boiler
- A grant for a home that does not meet the scheme rules
- Planning approval where permitted development does not apply
If in doubt, call 07833 053749 or use the quote form and we’ll say what we think.
Parts of the system we cover
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
- Radiator systems
- Underfloor heating
- Homes heated by oil, LPG or gas
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead