Hertfordshire · Heat pump installation

Heat pump installation in Hertford, Hertfordshire

Air source heat pumps in Hertford from an F-Gas certified company, with warranty terms explained brand by brand. We reply to enquiries the same working day.

  • Comparing heat pump types
  • Questions about where the outdoor unit can go
  • Questions about listed buildings or conservation areas

Air source heat pumps near Hertford

Air source heat pumps in Hertford

Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. Air-to-air systems don’t heat hot water, so you’ll need another way to do that. We’re often asked to deal with working out whether radiators need upsizing and wanting to stop using oil, LPG or gas for heating, across air-to-water heat pumps, air-to-air heat pumps and radiator systems.

Most homes around Hertford have space for the outdoor unit, and the position has to pass the MCS planning standard’s noise check to count as permitted development.

Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.

Place
Hertford (SG14, SG13)
Wider area
Hertfordshire
Approvals
NICEIC and F-Gas, MCS
Price guide
£8,000–£16,000 before the grant, 0% VAT on homes
Quotes
Fixed, in writing
Call
07833 053749
Checked
30 October 2026

Safe owner checks

Good habits make our visits easier, not unnecessary. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.

Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.

Looking after your system

So the system stays in good health:

  • Look at insulation alongside the heat pump
  • Keep to regular servicing
  • Keep radiators clear

If you were eligible for a grant, we handle the application and keep you updated since the grant goes through the installer.

Do not cover radiators with furniture or heavy curtains so the heat can get into the room.

Common questions in Hertford

Will a heat pump in Hertford need planning permission?

The answer turns on the property and where the outdoor unit would sit. Central Hertford sits inside the Hertford Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at East Hertfordshire council, normally the authority for Hertford.

Can I get the Boiler Upgrade Scheme grant in Hertford?

Hertford is in England, where the Boiler Upgrade Scheme runs. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. You do not apply yourself: the MCS certified installer does, which is us.

Do you work on commercial properties?

Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.

Will you work on another installer’s system?

Yes. Systems fitted by other companies are fine from all the leading brands. Tell us the make and model and send any paperwork you have.

Will skipping a service affect the warranty?

Each manufacturer decides. If servicing is in the terms, missing one could affect a claim and we’ll tell you what your brand asks for.

Is the equipment covered by a warranty?

Warranty comes from the manufacturer and depends on the brand and product. For instance, Daikin’s standard warranty on split air conditioning is 2 years and we explain the terms for your brand on the quote.

Can I do the refrigerant work myself?

The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and it also matters for the manufacturer’s warranty. We’re happy to quote for the full job, supply to commissioning.

Air source heat pumps around Hertford

At about 21 miles from central London, Hertford sits inside the area we cover across London and the South East.

If your home is one of the older properties near Hertford United Reform Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. If your home is near Hertford East station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.

Hertford is about 9 miles south-east of Stevenage, in Hertfordshire. If you need air source heat pumps in Hertford, please give us a ring on 07833 053749 or drop us a line for a fixed-price quote. Our area covers London and the South East, including Hertford. Our list for Hertfordshire has 381 entries and Hertford is among them. We also work in London, about 21 miles from Hertford.

We cover every part of SG14 and SG13. Getting to Hertford is easy by the A10 and A119. Close to Hertford, our area also takes in Horns Mill (1 mile south), Foxholes (1 mile east), Rush Green (2 miles east), Hertford Heath (2 miles south-east) and Little Amwell (2 miles south-east). Further out, we also cover Stevenage (9 miles north-west), St Albans (11 miles west), Bishop's Stortford (11 miles north-east) and Welwyn Garden City (5 miles west).

Around Hertford

Around Hertford, our work takes us to homes and businesses near The Old Barge pub and Richard Hale School, among other places. There’s a railway station in Hertford itself: Hertford East station. Nearby you’ll also find Hertford County Hospital (less than half a mile south-west) and Mcmullen & Sons Brewery Museum (within half a mile south-west). Green spaces nearby include Willowmead.

Map of Hertford © OpenStreetMap contributors

How the visit works

Refrigerant work is done by qualified engineers working for an F-Gas certified company, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Pictures of the space, the fuse board and the outside wall are a good start for a job in Hertford.

  1. You tell us about the home and what you want from a heat pump.
  2. The survey checks heat loss, emitters, hot water and the outdoor unit position.
  3. We recommend air-to-water or air-to-air and check the grant position.
  4. Installation follows on the agreed dates.
  5. We commission it, complete the MCS certificate and show you how to use it.

Getting ready for the visit

  • Unlock any gate, garage or side passage we need
  • Have the make and model of any existing unit to hand
  • Let us know if the units are on a roof, a high wall or in a locked area

Ask for a quote

Some jobs can be priced from photos, while others need a survey. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.

Ask for a quote

Advice

Honest limits

An honest diagnosis matters more to us than a booking, so here’s what air source heat pumps will not do:

  • Disconnecting or servicing a gas boiler
  • Draught-proofing and insulation upgrades
  • Planning decisions, which rest with the council

If in doubt, phone us on 07833 053749 or fill in the contact form and we will say what we think.

What we work on in Hertford

  • Homes heated by oil, LPG or gas
  • Air-to-water heat pumps
  • Radiator systems
  • Hot water cylinders
  • Underfloor heating
  • Air-to-air heat pumps

A customer’s words

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead