Kent · Heat pump installation
Heat pump installation in St Ann's Green, Kent
Air source heat pumps in and around St Ann's Green, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Ageing boilers that will need replacing
- Working out whether radiators need upsizing
- Plans to switch to electric heating with a heat pump
Looking after your system
Looking after the system is mostly common sense. A few tips:
- Use the settings explained at handover
- Keep to regular servicing
- Don’t block radiators or indoor units with furniture
After commissioning, the installation is registered under MCS and you receive the certificate. Keep it with the manufacturer’s paperwork for future reference.
Book a service every year. Your manufacturer’s warranty terms may say something about servicing.
About our air source heat pumps in St Ann's Green
We install air source heat pumps in St Ann's Green and across Kent, and we are MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We will explain which type fits your home and why. The work covers air-to-air heat pumps, hot water cylinders and radiator systems, and people most often call us about planning and permitted development questions and questions about the Boiler Upgrade Scheme.
For a home around St Ann's Green that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, ready for the next service or a warranty query.
- Where
- St Ann's Green (TN12)
- Region
- Kent
- Quotes
- A fixed-price quote up front
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Replies
- On the working day you ask
- Call
- 07833 053749
- Last updated
- 30 October 2026
Nearby places to St Ann's Green
Other services in St Ann's Green
Questions from St Ann's Green
Will a heat pump in St Ann's Green need planning permission?
It depends on the property. Historic England lists about 10 buildings and structures within half a mile of the centre of St Ann's Green. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Maidstone council, normally the authority for St Ann's Green first.
Will you come out to St Ann's Green?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.
Will skipping a service affect the warranty?
For some brands, yes. Read the manufacturer’s terms, or send us the make and model and we will explain them and stick to the interval they set.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
How soon will you get back to me?
We reply to enquiries the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
How do you keep the place clean during the work?
We start with protection: sheets over the floor and nearby furniture. Holes and fixings are agreed with you, and we clean up afterwards when we finish.
Do you have a 24/7 line?
Yes, any time. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll tell you what to do first.
The process
There’s very little for you to do on the day. Someone needs to let us in and show us the units, or where they’re going, and we take it from there. Before we leave, the area is tidied and we explain what we’ve done. A few pictures help us make the most of a visit to St Ann's Green.
- You tell us about the home and what you want from a heat pump.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- The system is installed and connected to the controls.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Before we arrive
- Keep pets and children away from the work area
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Tell us about parking and loading
Get a fixed-price quote
Some jobs can be priced from pictures, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.
Advice
How we price air source heat pumps
The price is fixed before any work begins. It takes into account:
- Access, including height, roofs and ladders
- The distance and route between the indoor and outdoor units
- What kind of system it is
Height, access and the distance between the indoor and outdoor units all affect the cost. We take each of them into account and give you a fixed price before any work starts.
Asking for a quote
Simple jobs can often be priced from photos and some basics. Useful things to send:
- The postcode and whether it’s a home, flat or business
- A short video of any fault, such as a noise or a flashing light
- A photo of the consumer unit with the cover closed
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.
What a heat pump looks like in St Ann's Green
VOA council tax data put about 36% of homes across St Ann's Green and its surrounding area before 1919, and about 71% of households live in detached or semi-detached houses, according to Census 2021 figures. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
As an MCS certified installer, we can apply for the Boiler Upgrade Scheme grant for you. Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
St Ann's Green is about 6 miles south of Maidstone, in Kent. From the centre of St Ann's Green to the outskirts, we cover air source heat pumps, from small jobs to large ones. Count every place we list in Kent and you reach 922, with St Ann's Green on the list. The nearest of our city pages is East Grinstead, around 23 miles from St Ann's Green.
Jobs in TN12 are looked at, quoted and booked the same way as anywhere else. If you are just outside St Ann's Green, we cover Milebush (1 mile west), Underling Green (1 mile north), Wanshurst Green (1 mile south), Cross-at-Hand (1 mile east) and Marden Thorn (2 miles south). Within a short drive, we also cover Maidstone (6 miles north), Sittingbourne (14 miles north-east), Royal Tunbridge Wells (11 miles west) and Tonbridge (10 miles west).
Landmarks near St Ann's Green
The closest station to St Ann's Green is Marden station, about 1.2 miles south-west. Other landmarks nearby include Oakwood Hospital (5.9 miles north) and Sutton Valence Castle (4 miles north-east).
How the job changes from property to property
The Boiler Upgrade Scheme
Not every home qualifies and we confirm it before anything is agreed.
Radiators and underfloor heating
Heat pumps run at lower flow temperatures, so radiators may need to be larger, and the survey checks each one.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath