Hampshire · Heat pump installation
Heat pump installation in Southend, Hampshire
Air source heat pumps across Southend and nearby, from a site survey or diagnosis to sign-off and a fixed price agreed before any work starts.
- Checking eligibility for a heat pump grant
- Replacing a combi boiler with a heat pump
- Planning and permitted development questions
Air source heat pumps for homes and businesses in Southend
Air source heat pumps collect heat from outdoor air and bring it inside, using electricity to drive the process. It works on the same principle as air conditioning, run the other way, and air-to-air heat pumps are sometimes simply called air conditioning. We’re often asked to deal with working out whether radiators need upsizing and planning and permitted development questions, across radiator systems, homes heated by oil, LPG or gas and air-to-air heat pumps.
In a place like Southend, some homes are listed, because permitted development does not apply within the grounds of a listed building, so consent comes first.
AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Where
- Southend (SO32)
- Region
- Hampshire
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- NICEIC and F-Gas, MCS
- Quote
- Fixed-price quote after a site survey
- Telephone
- 07833 053749
- Checked
- 30 October 2026
What we do, step by step
We keep the work area tidy as we go, with dust sheets down and offcuts and packaging cleared up. If we need to drill through a wall, we agree the spot with you first. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We plan the trip to Southend around you.
- We find out about your home and the heating you have now.
- A heat loss survey is carried out, room by room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Have the make and model of any existing unit to hand
- Mention any roof access, ladders or high-level work
- Clear access to the fuse board
How to get a quote
To help us quote: the address and the type of property, a few photos, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, give us a ring on 07833 053749 or use the quote form.
Related advice
Air source heat pumps around Southend
About 83% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. On the National Heritage List, around 3 entries fall within 0.5 miles of the middle of Southend; Southend Farmhouse (grade II) is one. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with the local planning authority (usually Winchester City council).
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
Southend is about 5 miles north-west of Waterlooville, in Hampshire. Whatever kind of property you have in Southend, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Count every place we list in Hampshire and you reach 683, with Southend on the list. You can also see our page for Worthing, about 32 miles away.
Our engineers cover all of SO32 for air source heat pumps and the roads nearby. We also cover Newtown (1 mile south-west), Soberton Heath (1 mile west), Hoe Gate (1 mile south-east), Woodend (1 mile west) and Hipley (1 mile south). Within a short drive, we also cover Winchester (13 miles north-west), Gosport (8 miles south), Havant (7 miles south-east) and Eastleigh (10 miles west).
Near you in Southend
In Southend, that means homes and buildings near The Bold Forester Public House. The closest station to Southend is Portchester station, roughly 5 miles south. A little further out are Knowle Hospital (4.4 miles south-west). Green spaces nearby include St Clair's Meadow and Portsdown Hill.
Places near Southend
Also in Southend
System by system
VAT on heat pumps
This is general information, not tax advice.
Radiators and underfloor heating
Underfloor heating works well with heat pumps because it uses lower temperatures, and we can connect to it where it’s already in.
Common questions in Southend
Is Southend within the area you cover?
Yes. Southend is within the area we cover across London and the South East. A few photos and the postcode are enough to get things started.
Can I get the Boiler Upgrade Scheme grant in Southend?
Yes, the scheme covers homes in England, including Southend, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we are MCS certified.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Tell us the make and model and send any paperwork you have.
Can I do any of the installation myself?
Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Why use an F-Gas certified company?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
When will I hear back?
You’ll hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
Do you work on commercial properties?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.
When to call us in Southend
The Boiler Upgrade Scheme has made people ask whether their home could qualify. Whether you can get the grant depends on your home and the scheme conditions and we confirm it before you go ahead.
If any of these sounds familiar, it’s worth a diagnosis:
- Working out where a cylinder could go
- Moving away from fossil-fuel heating
- Deciding on the outdoor unit position
Period properties close to Church of the Holy Trinity can suit a heat pump, though insulation and any heritage protection are checked first.
What your quote should include
- Whether the price is fixed or an estimate
- Proof of F-Gas company certification
- Whether testing, commissioning and paperwork are included
Pricing air source heat pumps in Southend
You will get a fixed price before we start. It takes into account:
- How far the pipework has to run, and where
- How many units are involved
- What kind of system it is
A single unit or a whole estate, the quote is built the same way: the work involved, the access and the equipment. The price is fixed before any work starts, and the quote sets out the VAT.
What to send for a quote
To speed up the quote, please include:
- Your consumer unit or fuse board
- The outside wall, roof or yard where the outdoor unit sits or would go
- Photos showing the indoor unit and the space around it
Getting a quote is straightforward. Send a few details and pictures, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager