Kent · Heat pump installation

Heat pump installation in Southborough, Kent

Air source heat pumps in Southborough from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.

  • No space for a hot water cylinder
  • Questions about the Boiler Upgrade Scheme
  • Moving away from fossil-fuel heating

Air source heat pumps near Southborough

When something else is needed

It’s worth knowing the limits before booking:

  • Getting planning permission or listed building consent on your behalf
  • A grant for a home that does not meet the scheme rules
  • Draught-proofing and insulation upgrades

If you are not sure, just call 07833 053749 or drop us a line and we’ll give you a straight answer before you book.

Parts of the system we cover

  • Underfloor heating
  • Homes heated by oil, LPG or gas
  • Air-to-water heat pumps
  • Air-to-air heat pumps
  • Hot water cylinders
  • Radiator systems

Air source heat pumps in Southborough, done properly

Air source heat pumps collect heat from outdoor air and bring it inside with electricity running the compressor and fans. It works on the same principle as air conditioning, run the other way and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. Typical jobs include plans to switch to electric heating with a heat pump and deciding on the outdoor unit position, across air-to-air heat pumps, air-to-water heat pumps and radiator systems.

Older homes around Southborough can be draughty or have solid walls, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.

Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork so it’s to hand next time.

Where
Southborough (TN4, TN2)
Region
Kent
Price guide
£8,000–£16,000 (0% VAT on homes), before the grant
Enquiries
We reply the same working day
Accreditations
NICEIC approved, F-Gas certified, MCS
Pricing
A fixed price before we start
Call
07833 053749
Updated
30 October 2026

What happens if it’s left?

Getting the sizing wrong causes problems that are hard to fix later. Doing the survey properly from the start avoids that. A system that is left with a fault, or without a service, typically costs more to run.

Leaving a fault or an overdue service rarely makes the work cheaper. Small problems, from blocked filters to slow leaks, tend to get worse, and a struggling system uses more electricity to do less. If you’re not sure what’s needed, give us a ring on 07833 053749 or send an email for straight advice and a fixed price.

Why us?

  • MCS certification for heat pump work
  • We reply to enquiries the same working day
  • We work on all the leading brands
  • A 24/7 emergency line

Read our cost guide and our accreditations and certificates.

What we do, step by step

Each visit runs to the same pattern: check the plan with you, protect the area, carry out the job, test what we have done and explain it all to you. The visit itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. We plan the visit to Southborough from the survey or your pictures.

  1. We talk through your home, your current heating and what you want from a heat pump.
  2. We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
  3. You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
  4. We fit the outdoor unit and connect it to the heating, hot water and controls.
  5. The system is commissioned and registered under MCS, and we show you how to use it.

Preparing for the visit

  • Find the manual or the paperwork for the system, if you have it
  • Let us know where we can park and unload
  • Move furniture away from the wall where we’ll be working

Ask for a quote

Here’s what helps us quote: where the property is and what kind of building it is, a few photos, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk.

Ask for a quote

Advice

Air source heat pumps around Southborough

About 62% of households live in detached or semi-detached houses, according to the 2021 Census. Houses typically have space for an outdoor unit and a hot water cylinder.

Penshurst Place lies about 3.5 miles west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. Older homes near Christ Church may need extra checks for planning and heat loss before a heat pump is designed.

Southborough is about 1 mile north of Royal Tunbridge Wells, in Kent. Whatever kind of property you have in Southborough, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Southborough is one of 922 towns, villages and districts in Kent we cover for homes and businesses. East Grinstead, roughly 12 miles off, has its own page on this site.

Our nearest recent job to Southborough was on Beacon Road, Crowborough (TN6), about 8 miles south-west: installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.

From London Road, Church Road and Norton Road to the smaller roads in between, nowhere is left out. Postcode districts we cover here: TN4 and TN2. Other places close to Southborough include High Brooms (1 mile south-east), Stockland Green (1 mile west), Bidborough (1 mile north-west), Royal Tunbridge Wells (1 mile south) and Speldhurst (2 miles west). Further out, we also cover Maidstone (14 miles north-east), Sevenoaks (9 miles north), Tonbridge (3 miles north) and Kings Hill (10 miles north-east).

Landmarks near Southborough

We fit and service air conditioning in homes and premises around Barnett's Wood, St Gregory's Catholic School and Flying Dutchman pub, among other places. The nearest railway station is High Brooms station, about 1 mile south-east. A little further out are Kent and Sussex Hospital (1.4 miles south) and Tonbridge Castle (2.8 miles north). Green spaces nearby include Tudeley Woods RSPB reserve and Barden Lake.

Map of Southborough © OpenStreetMap contributors

Common questions in Southborough

Is a heat pump in Southborough permitted development?

It depends on the property. The centre of Southborough is in a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with Tunbridge Wells council, which is typically the planning authority for Southborough.

Does the Boiler Upgrade Scheme cover homes in Southborough?

Southborough is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.

Do you cover Southborough?

Yes. Our engineers work in Southborough, within the South East and London area we cover. We are based in East Grinstead, West Sussex.

Can I fit air conditioning or a heat pump myself?

Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.

Will I get records for the system?

Yes, always. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, and repairs and services get a record of the work.

Who has to arrange F-Gas leak checks?

The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We can tell you which band your system falls into.

Can you come out in an emergency?

Yes. There’s a 24/7 emergency line for breakdowns that cannot wait. Call 07833 053749 and tell us what’s happened.

What owners can safely do

Write down what you notice: error codes, noises, drips, smells or a drop in performance. It makes our diagnosis quicker, and a photo or a short video of the display is even better.

Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and give us a ring on 07833 053749 or use the quote form.

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead