Surrey · Heat pump installation
Heat pump installation in Shottermill, Surrey
Air source heat pumps in Shottermill from an F-Gas certified company, with warranty terms explained brand by brand. Enquiries answered the same working day.
- Questions about the Boiler Upgrade Scheme
- Planning and permitted development questions
- An oil, LPG or gas boiler near the end of its life
Rented and managed buildings
Records are where property maintenance often slips. Each visit produces a dated record, plus the F-Gas records where refrigerant is involved, ready for a tenant, a buyer or an inspection.
Where a tenant occupies the property but the landlord owns the system, the lease or tenancy agreement normally sets out who maintains what. We’re happy to deal with either side, and the paperwork can go to both.
About our air source heat pumps in Shottermill
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. Common call-outs are for questions about where the outdoor unit can go and working out where a cylinder could go, on underfloor heating, radiator systems and hot water cylinders.
Older homes around Shottermill can be draughty or have solid walls, so a proper heat loss calculation matters. Sometimes insulation first is the better investment.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Where
- Shottermill (GU27, GU26)
- Wider area
- Surrey
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quote
- A fixed price before work begins
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Call
- 07833 053749
- Checked
- 30 October 2026
Your questions about air source heat pumps in Shottermill
Does the Boiler Upgrade Scheme cover homes in Shottermill?
Yes, if the home and the heat pump meet the scheme’s rules: Shottermill is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. You don’t apply yourself: the MCS certified installer does, which is us.
Is planning permission needed for a heat pump in Shottermill?
That depends on the building and where the outdoor unit goes. The Springhead and River Wey Conservation Area is close to the centre of Shottermill. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the local planning authority (for Shottermill, usually Waverley council).
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Do you offer emergency call-outs?
Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.
Which type of heat pump is right for my home?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling. The survey helps decide. Both are part of what we install.
Can we book visits on a schedule?
Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
What warranty do I get?
The manufacturer’s warranty, on the manufacturer’s terms. Each brand sets its own conditions and periods, so we explain them on your quote.
How the visit works
Our engineers arrive at the time agreed with you and run through the plan before anything else. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. On site, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Send pictures of the space and the outside wall, and we can plan the work near Shottermill.
- We talk through your home, your current heating and what you want from a heat pump.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
How to prepare
- Mention any roof access, ladders or high-level work
- Clear a path to the units and the space around them
- Find the manual or the paperwork for the system, if you have it
How to get a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Read more
Places near Shottermill
What else we do in Shottermill
System by system
VAT on heat pumps
This is general information, not tax advice.
Air-to-water heat pumps
Air-to-water systems take heat from the air and put it into your central heating and hot water. It replaces the boiler as the main heat source and we install it to MCS standards.
Safe owner checks
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo of the display helps even more.
Owners can handle the everyday basics: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Homes in Shottermill and heat pumps
Shottermill is about 40 miles from central London, well within the area we cover from our base in East Grinstead.
Older homes near St. Stephen's Church may need extra checks for planning and heat loss before a heat pump is designed. If your home is near Haslemere station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Shottermill is about 1 mile west of Haslemere, in Surrey. From the centre of Shottermill to the outskirts, our engineers cover air source heat pumps, from a single room to a whole building. Shottermill is one of 395 towns, villages and districts in Surrey where we work for homes and businesses. The nearest of our city pages is Guildford, around 13 miles from Shottermill.
Not far from Shottermill, a recent job of ours was on Petworth Road, Haslemere (GU27), about 1 mile east: installing a Mitsubishi Electric multi-split system serving the master bedroom, two further bedrooms and the basement games room.
You’ll find Shottermill on the A287, so it’s easy for us to get to. We cover every part of GU27 and GU26 and the streets around it. Places around Shottermill that are also on our list: Hammer (1 mile west), Woolmer Hill (1 mile south-west), Haslemere (1 mile east), Bramshott Chase (1 mile north-west) and Hammer Bottom (1 mile west). Further out, we also cover Guildford (13 miles north-east), Farnham (9 miles north), Cranleigh (12 miles east) and Ash (11 miles north).
Local landmarks in Shottermill
Typical jobs here are in properties near Woolmer Hill School, Woolmer Hill School and The Staff Of Life Public House. The closest station to Shottermill is Haslemere station, about 0.8 miles east. Nearby you’ll also find Haslemere and District Hospital (1.3 miles east). Not far away are Gibbet Hill and Lynchmere Commons.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead