Kent · Heat pump installation

Air Source Heat Pumps in Riseden

For air source heat pumps in Riseden, one call is all it takes, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.

  • A boiler that’s getting old
  • No space for a hot water cylinder
  • Planning and permitted development questions

Air source heat pumps for Riseden

What affects the cost of air source heat pumps

A fixed price needs a few facts first. We look at:

  • The condition of any existing system
  • How easy the units are to reach
  • A single visit or a regular plan

No two properties are the same, so we price each one individually. The equipment, how we reach it, the route between units and the work needed all make a difference.

Helping us quote

When you contact us, these details help:

  • The outside wall, roof or yard where the outdoor unit sits or would go
  • A short video of any fault, such as a noise or a flashing light
  • Your installation or service records

Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and simple jobs can often be priced without a visit.

Air source heat pumps in Riseden, done properly

Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. If you are dealing with checking whether planning permission is needed and working out whether radiators need upsizing, we can help.

Older and listed homes in villages like Riseden need extra care, and permitted development does not cover listed buildings, so consent comes first.

The records are your system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.

Place
Riseden (TN17)
Wider area
Kent
Quotes
Fixed-price quote after a site survey
Prices
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Approvals
NICEIC approved, F-Gas certified, MCS
Call
07833 053749
Last updated
30 October 2026

Heat pumps in Riseden: local notes

About 47% of homes across Riseden and its surrounding area were built before 1919, according to the Valuation Office Agency’s council tax figures, and Census 2021 figures found about 78% of households in detached or semi-detached houses. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.

Live in one of the older houses around Christ Church? Expect the survey to look closely at heat loss and at the building’s planning status. With Scotney Castle about 1.1 miles west, it’s worth asking whether your own home is listed before planning a heat pump.

Riseden is about 8 miles east of Royal Tunbridge Wells, in Kent. Our engineers cover Riseden for air source heat pumps, along with the rest of Kent. Count every place we list in Kent and you reach 922, with Riseden on the list. East Grinstead, roughly 19 miles off, has its own page on this site.

Not far from Riseden, a recent job of ours was on Beacon Road, Crowborough (TN6), about 12 miles west: installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.

Jobs in TN17 are looked at, quoted and booked the same way as anywhere else. Other places close to Riseden include Kilndown (1 mile south-west), Bedgebury Cross (1 mile south-east), Stonecrouch (2 miles south), Flimwell (3 miles south) and Three Leg Cross (3 miles south-west). Within a short drive, we also cover Maidstone (12 miles north), Royal Tunbridge Wells (8 miles west), Tonbridge (10 miles north-west) and Kings Hill (12 miles north).

Local landmarks in Riseden

Nearby you’ll also find Ticehurst House Hospital (3.6 miles south-west) and Finchcocks Musical Museum (0.5 miles north-west). Not far away are Bewl Water.

Map of Riseden © OpenStreetMap contributors

Looking after it afterwards

To keep the system working properly:

  • Keep the outdoor unit clear all year
  • Diary the next service
  • Check eligibility for the Boiler Upgrade Scheme early

The warranty on the heat pump is the manufacturer’s, on its own terms. We go through the conditions with you, including any servicing they ask for.

Heat pumps prefer steady, low-temperature running, using the settings agreed at handover.

Safe owner checks

There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.

Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and phone us on 07833 053749 or use the quote form.

How it works

The first job on site is protection: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes a few days on site, depending on the cylinder, the radiators and the pipework involved, and we clear up before we go. Work in Riseden is booked in advance at a time that suits you.

  1. Step one is understanding the house, how it’s heated today and what you’d like to change.
  2. On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
  3. The price comes back fixed and in writing, with the grant and VAT shown line by line.
  4. We fit the outdoor unit and connect it to the heating, hot water and controls.
  5. Commissioning, MCS certification and a handover of the controls finish the job.

How to prepare

  • Mention any roof access, ladders or high-level work
  • Keep pets and children away from the work area
  • Find the manual or the paperwork for the system, if you have it

Ask for a quote

If you need air source heat pumps in Riseden, give us a ring on 07833 053749 or use the quote form. Let us know the type of property and what you need, and send a few photos if you can. Enquiries get a reply the same working day.

Get a quick quote

Advice

Riseden: your questions answered

Is planning permission needed for a heat pump in Riseden?

It comes down to the building and the spot chosen for the outdoor unit. A conservation area takes in the middle of Riseden. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Tunbridge Wells council, which is typically the planning authority for Riseden.

Will you come out to Riseden?

Yes, and the size of the place makes no difference to how we work. A few pictures and the postcode are enough to get things started.

Do you have a 24/7 line?

Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.

How long will it take to install a heat pump?

As a guide, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. The programme is planned to keep time without heating short, and we explain it in advance.

Does the grant cover air-to-air heat pumps?

The scheme offers £2,500 for air-to-air, but the conditions are strict. It won’t apply if the system is an add-on next to a boiler as it has to meet the full heating demand.

Can I get the Boiler Upgrade Scheme grant?

That depends on the scheme conditions, which we check for you. The installer applies for the grant, so we handle the application if you’re eligible.

Who is responsible for leak checks?

Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead