Hampshire · Heat pump installation
Old Netley air source heat pumps
Air source heat pumps across Old Netley and nearby, from the first look to the final check with the price fixed before work begins.
- Finding a place for the outdoor unit
- Ageing boilers that will need replacing
- Deciding which kind of heat pump suits the home
About our air source heat pumps in Old Netley
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. If the problem is no space for a hot water cylinder and checking emitters for a heat pump, we can help.
Space for an outdoor unit is rarely an issue near Old Netley, so the design focuses on heat loss and radiators.
Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.
- Place
- Old Netley (SO31)
- Wider area
- Hampshire
- Accreditations
- NICEIC and F-Gas, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- A fixed price before we start
- Response
- On the working day you ask
- Phone
- 07833 053749
- Last updated
- 30 October 2026
What owners can safely do
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and phone us on 07833 053749 or drop us a line.
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo of the display helps even more.
Old Netley questions
Is the heat pump grant available in Old Netley?
Yes, if the home and the heat pump meet the scheme’s rules: Old Netley is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. You do not apply yourself: the MCS certified installer does, which is us.
Do you cover smaller places like Old Netley?
Yes, smaller places are covered as well as towns. A few photos and the postcode are enough to get things started.
Do you work on all makes?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For a new system, we suggest the make and model that suit the property and explain why.
How quickly will you reply?
You will hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
Will my radiators work with a heat pump?
It varies from room to room. The survey compares each radiator with the room’s needs and the quote shows what’s needed.
Is a heat pump permitted development?
That depends on your home and the unit’s position. Flats have different limits, conservation areas have extra conditions, and an Article 4 direction can remove the rights, so we check during the survey.
Will skipping a service affect the warranty?
It depends on the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so check the terms or ask us. Either way, keep a record of every service.
Landlords, agents and facilities managers
Whether it’s one property or many, you get the same standard: a look at the job first, a fixed-price quote, work booked with the occupier and written records afterwards.
Portfolio owners often want one contractor and one number. We work across London and the South East, so a run of properties can go into one programme and kept to a regular schedule.
What air source heat pumps can’t fix
Not every problem is solved by air source heat pumps, and we’d rather say so up front. It will not put right:
- Planning approval where permitted development doesn’t apply
- Tax rulings, which only HMRC can give
- Grants for hybrid systems or replacements of low-carbon systems
If you’re not sure, just ring us on 07833 053749 or use the quote form and we will give you a straight answer.
What the work covers
- Air-to-air heat pumps
- Radiator systems
- Air-to-water heat pumps
- Underfloor heating
- Hot water cylinders
- Homes heated by oil, LPG or gas
What else we do in Old Netley
Homes in Old Netley and heat pumps
Old Netley is within about 2 miles of the coast. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. In the mile around Old Netley’s centre, 2 conservation areas have been designated. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with Eastleigh council, typically the planning authority here where necessary. Valuation Office Agency council tax records show about 32% of homes across Old Netley and its surrounding area were built in 2000 or later, and about 69% of households live in detached or semi-detached houses, according to Census 2021 figures. Better insulated, newer homes are often a good match for a heat pump. Houses normally have space for an outdoor unit and a hot water cylinder.
If your home is listed, like Medieval Merchant's House about 3.5 miles west, listed building consent comes before any heat pump work. If your home is one of the older properties near St Paul’s Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Old Netley is about 2 miles south-west of Hedge End, in Hampshire. Whether you are in the middle of Old Netley or further out, our engineers cover air source heat pumps, from small jobs to large ones. Old Netley is one of 683 towns, villages and districts in Hampshire we cover for homes and businesses. We also work in Worthing, about 41 miles from Old Netley.
From Darlee Gate, Green Lane and Cranbury Gardens to the smaller roads in between, nowhere is left out. Here we cover the SO31 postcode area. Close by, we work in Lowford (1 mile north-east), Bursledon (1 mile east), Butlocks Heath (1 mile south-west), Hound (1 mile south-west) and Netley (1 mile south-west). Further out, we also cover Winchester (12 miles north), Gosport (10 miles south-east), Havant (15 miles east) and Eastleigh (5 miles north).
Local landmarks in Old Netley
We fit and service air conditioning in homes and premises around Oasis Academy Mayfield, Westwood Woodland Park and The Linden Tree pub and the streets around them. For rail, the closest station is Bursledon station, about 1 mile south-east of the centre. A little further out are Coldeast (2.3 miles south-east) and Bursledon Brickworks Industrial Museum (1.6 miles east). For a walk, there’s Netley Common.
The process
There’s very little for you to do on the day. Someone needs to let us in and show us the units, or where they’re going, and the rest is down to us. At the end, we tidy up and run through the work with you. For a village like Old Netley, tell us about narrow lanes, gates and parking when you book.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
How to prepare
- Have the make and model of any existing unit to hand
- Name a contact who can meet us at the agreed time
- Mention any parking restrictions near the property
Getting a price
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we’ve looked at the job, from photos or on a survey, you get a fixed price. To start, phone 07833 053749.
Related advice
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead