Kent · Heat pump installation

Heat pump installation in Offham, Kent

F-Gas certified and NICEIC approved, we cover Offham for air source heat pumps. A fixed price before we start, and a 24/7 emergency line.

  • Questions about listed buildings or conservation areas
  • Checking eligibility for a heat pump grant
  • Radiators that may be too small for a heat pump

Air source heat pumps in Offham

Common questions in Offham

Will you come out to Offham?

Yes, and the size of the place makes no difference to how we work. Send a few details and photos, and we reply the same working day.

Is planning permission needed for a heat pump in Offham?

The answer turns on the property and where the outdoor unit would sit. The Offham Conservation Area is close to the centre of Offham. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Tonbridge and Malling council, usually the authority for Offham first.

Will my radiators work with a heat pump?

Some radiators may be fine as they are, and some may need to be larger. Heat pumps run at lower flow temperatures, so radiators give out less heat so we check every radiator against the room’s heat loss.

Which type of heat pump is right for my home?

Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms, and we help you choose. We install both types.

Does servicing affect my warranty?

For some brands, yes. Read the manufacturer’s terms, or send us the make and model and we will explain them, and book the service at the interval they recommend.

How much VAT is charged on a heat pump in a home?

Under HMRC Notice 708/6, a heat pump installed in a home is zero-rated until 31 March 2027 and 5% after that. For air-to-air systems, we confirm the VAT on your quote.

Whose job is it to check the system for leaks?

Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.

Air source heat pumps in Offham

In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers homes heated by oil, LPG or gas, hot water cylinders and underfloor heating, and people most often call us about questions about listed buildings or conservation areas and comparing heat pump types.

Space for an outdoor unit is rarely an issue near Offham, so the design comes down to heat loss, radiators and hot water.

Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, ready for the next service or a warranty query.

Place
Offham (ME19)
Region
Kent
Approvals
NICEIC and F-Gas, MCS
Costs
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Quote
Fixed-price quote after a site survey
Call
07833 053749
Updated
30 October 2026

What air conditioning will not do

Before booking, it helps to know what’s not included:

  • Disconnecting or servicing a gas boiler
  • Planning decisions, which rest with the council
  • Tax advice on your own circumstances

Not sure which it is? You can ring us on 07833 053749 or drop us a line and we will tell you honestly before booking.

What the work covers

  • Hot water cylinders
  • Air-to-water heat pumps
  • Air-to-air heat pumps
  • Underfloor heating
  • Homes heated by oil, LPG or gas
  • Radiator systems

Leave it or put it right?

Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water works with radiators and a cylinder, with a £7,500 grant for eligible homes, while air-to-air heats and cools rooms and has a £2,500 grant only in limited cases, and we explain which fits your home. For a village like Offham, booking ahead lets us plan the trip properly.

The pipe route, the height of the units and how we reach them can all change the price. Each of those is built into the quote, and the price is fixed before any work starts.

What you get with us

  • NICEIC approved for electrical work
  • We diagnose before we treat
  • We reply to enquiries the same working day
  • Leading brands including Daikin, Mitsubishi Electric and Fujitsu

Take a look at what air conditioning costs and our accreditations.

What affects the quote in Offham

The quote reflects the job in front of us. We take into account:

  • The number of rooms, units or zones
  • The electrical supply and whether a new circuit is needed
  • Access, including height, roofs and ladders

The price reflects the work, not guesswork. That’s why we look at the job first, from pictures or on a survey, and the price is agreed before work begins.

Asking for a quote

There’s no need for technical detail. Just send:

  • The make and model of the system, from the label
  • Where the property is and what kind of building it is
  • Your installation or service records

The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and simple jobs can often be priced without a visit.

What happens on the day

Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. If a lane or gateway near Offham is tight for a van, let us know and we will plan for it.

  1. First, a chat about the property and your goals for the heating.
  2. A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
  3. We recommend air-to-water or air-to-air and check the grant position.
  4. The system is installed and connected to the controls.
  5. The job ends with commissioning, the MCS certificate and a walk through the controls.

How to prepare

  • Keep pets out of the rooms we are working in
  • Give us access to the outside wall, roof or yard where the outdoor unit sits
  • Let us know where we can park and unload

Get a fixed-price quote

If you need air source heat pumps in Offham, phone 07833 053749, or email if that’s easier. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. We reply the same working day.

Get a quick quote

Advice

What a heat pump looks like in Offham

The Valuation Office Agency’s council tax figures show about 31% of homes across Offham and its surrounding area were built in 2000 or later, and the 2021 Census found about 65% of households in detached or semi-detached houses. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.

If your home is listed, like Old Soar Manor about 3.1 miles south-west, listed building consent comes before any heat pump work. Period properties close to Church of St Michael can suit a heat pump, though insulation and any heritage protection are checked first.

Offham is about 7 miles west of Maidstone, in Kent. If you need air source heat pumps in Offham, it’s easy to get a fixed-price quote: please give us a ring on 07833 053749 or fill in the contact form. We work across London and the South East, including Offham. 922 places in Kent are on our list. Our Bromley page covers places nearby, about 17 miles away.

The closest recent job we can point to from Offham was on Station Road, Orpington (BR6), about 13 miles north-west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.

From Church Road, Pepingstraw Close and Teston Road to the smaller roads in between, nowhere is left out. If your postcode is in ME19, you are inside the area we cover. Close to Offham, our area also takes in Wrotham Heath (1 mile west), Comp (2 miles west), Kent Street (2 miles south), New Pound (2 miles south) and Herne Pound (2 miles south). Further out, we also cover Maidstone (7 miles east), Dartford (12 miles north-west), Sevenoaks (8 miles west) and Royal Tunbridge Wells (12 miles south-west).

Near you in Offham

Typical jobs here are in properties near King's Arms Public House and Manor Park Country Park. For rail, the closest station is West Malling station, roughly 1.9 miles east of the centre. Well-known places in the area include Leybourne Castle (2.2 miles north-east) and Maidstone Hospital (4.8 miles east).

Map of Offham © OpenStreetMap contributors

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead