West Sussex · Heat pump installation
Heat pump installation in Norton, West Sussex
Need air source heat pumps in Norton? We diagnose first, fix the price and book the work around you, then sign it off with written records.
- Ageing boilers that will need replacing
- Replacing a combi boiler with a heat pump
- Questions about listed buildings or conservation areas
How the visit works
We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the pictures you sent. If something is different, we talk it through with you before carrying on. From there, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Rural lanes and tight entrances are worth mentioning before a visit to Norton.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Clear access to the fuse board
- Make sure someone can let us in at the agreed time
- Tell us about parking and loading
Get a fixed-price quote
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your photos and details. Then you get a fixed price so you know the cost before we begin.
Related advice
About our air source heat pumps in Norton
A heat pump takes heat from the outside air and moves it into your home, using electricity to drive the process. It works on the same principle as air conditioning, run the other way, and air-to-air heat pumps are sometimes simply called air conditioning. Common call-outs are for not knowing whether a grant applies and questions about listed buildings or conservation areas, on underfloor heating, hot water cylinders and radiator systems.
For a home around Norton that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, as a manufacturer or a future engineer may ask to see them.
- Where
- Norton (PO20)
- Wider area
- West Sussex
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quote
- Fixed after a survey or pictures
- Certified
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Other services in Norton
When it’s something else
We’ll always give you a straight diagnosis, so here’s what this work cannot put right:
- Planning decisions, which rest with the council
- Tax advice on your own circumstances
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
Not sure which it is? You can ring us on 07833 053749 or fill in the contact form and we’ll tell you honestly.
What the work covers
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-air heat pumps
- Air-to-water heat pumps
- Underfloor heating
- Radiator systems
How we price air source heat pumps
The diagnosis comes before the price. The main factors are:
- The size of the job
- The electrical supply and whether a new circuit is needed
- How far the pipework has to run, and where
What you pay depends on the system and the number of rooms or units, the access and the parts and time the job needs. We give you a fixed price before any work starts, so you know where you stand.
Asking for a quote
There’s no need for technical detail. It helps if you can send:
- A close-up of the unit’s label showing the model number
- The remote or wall controller showing any error
- The postcode and whether it’s a home, flat or business
If you need air source heat pumps in Norton, call 07833 053749. Let us know the type of property and what you need, plus some photos if they’re to hand. Enquiries get a reply the same working day.
Norton: your questions answered
Does the Boiler Upgrade Scheme cover homes in Norton?
Norton is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we’re MCS certified.
Do I need planning permission for a heat pump in Norton?
That depends on the building and where the outdoor unit goes. Central Norton sits inside the Norton Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the local planning authority (for Norton, usually Arun council).
How does the warranty work?
Warranty is the manufacturer’s own, on its terms. Each brand sets its own conditions and periods, so we explain them on your quote.
Do I need new radiators for a heat pump?
The heat loss survey answers that, room by room. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.
Will I get records for the system?
Yes. It’s your proof of what was done: a dated note of the work, with refrigerant details where they apply.
Do you offer maintenance contracts?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Every visit is recorded, with F-Gas records where refrigerant work is involved.
Do you look at the job first?
Yes. Photos often do the job for simple work, while bigger systems and repairs that need testing get a visit.
Rented and managed buildings
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. Where a building is let or managed, the lease or contract should make clear who looks after the system, and we can work for either side.
We also work for facilities teams in offices, schools and public buildings in Norton and across West Sussex. Larger buildings can be done in stages around the people who use them.
Air source heat pumps around Norton
About 35% of homes in Norton and the neighbourhoods around it have been built since 2000, according to the Valuation Office Agency’s council tax figures, and Census 2021 figures found about 71% of households in detached or semi-detached houses. Newer homes usually lose less heat, which tends to suit a heat pump well. Houses typically have space for an outdoor unit and a hot water cylinder.
If your home is listed, like Goodwood House about 2.9 miles north-west, listed building consent comes before any heat pump work. If your home is one of the older properties near The Parish Church of St Mary, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Norton is about 4 miles north of Bognor Regis, in West Sussex. For air source heat pumps in and around Norton, it’s easy to get a fixed-price quote: please ring us on 07833 053749 or use the quote form. Our area covers London and the South East, Norton included. Our list for West Sussex has 371 entries and Norton is among them. The nearest of our city pages is Worthing, around 12 miles from Norton.
The closest recent job we can point to from Norton was on East Street, Chichester (PO19), about 4 miles west: installing a Daikin wall-mounted unit in the dining area and a second unit serving the kitchen pass area.
If your postcode is in PO20, we can take the job on. Other places close to Norton include Crockerhill (1 mile north-west), East Hampnett (1 mile west), Nyton (1 mile south-east), Aldingbourne (1 mile south) and Westergate (1 mile south-east). Larger places within reach include Worthing (12 miles east), Bognor Regis (4 miles south), Chichester (4 miles west) and Selsey (9 miles south-west).
Near you in Norton
Locally, jobs take us to houses, flats and workplaces close to The Winterton Arms Public House and Eastergate CofE Primary School. Norton’s nearest station is Barnham station, about 2.3 miles south-east of the centre. Nearby you’ll also find St Richard's Hospital (3.9 miles west) and Tote Copse Castle (1.1 miles south).
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead