East Sussex · Heat pump installation
Heat pump installation in Kent Street, East Sussex
Air source heat pumps in Kent Street from an F-Gas certified company, with warranty terms explained brand by brand. We reply to enquiries the same working day.
- Moving away from fossil-fuel heating
- Deciding on the outdoor unit position
- Questions about listed buildings or conservation areas
Air source heat pumps for homes and businesses in Kent Street
As an MCS certified installer, we fit air source heat pumps for homes in Kent Street and the rest of East Sussex. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. Common call-outs are for plans to switch to electric heating with a heat pump and replacing a combi boiler with a heat pump, across homes heated by oil, LPG or gas, hot water cylinders and underfloor heating.
If your home in or near Kent Street is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Location
- Kent Street (TN33)
- Region
- East Sussex
- Replies
- We reply the same working day
- Quote
- A fixed price before work begins
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Air source heat pumps around Kent Street
The last census (2021) found about 67% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.
A heat loss calculation decides the size of heat pump your home needs. Durhamford Manor, roughly 2.2 miles north-west, is a reminder to check your home’s listing status: permitted development does not cover listed buildings.
Kent Street is about 3 miles north of Hastings, in East Sussex. Whether you are in the middle of Kent Street or further out, our engineers cover air source heat pumps, from small jobs to large ones. Kent Street is one of 289 towns, villages and districts in East Sussex where we work for homes and businesses. Eastbourne is in our area too, about 14 miles from Kent Street.
Our nearest recent job to Kent Street was on High Street, Battle (TN33), about 3 miles west: installing two Samsung wall-mounted units in the dining room and a single unit in the kitchen preparation area.
All of TN33 is covered, from the main roads to the quietest streets. Places around Kent Street that are also on our list: Westfield (1 mile east), Telham (2 miles west), Sedlescombe (2 miles north), Whatlington (2 miles north-west) and Brede (3 miles north-east). Larger places within reach include Eastbourne (14 miles south-west), Hastings (3 miles south), Bexhill-on-Sea (6 miles south-west) and Hailsham (13 miles west).
Near you in Kent Street
The closest station to Kent Street is Battle station, about 2.2 miles west of the centre. Nearby you’ll also find Hastings Castle (4.3 miles south-east) and Conquest Hospital (2.2 miles south-east). For a walk, there’s Senlac Hill and Church Wood and Robsack Wood.
Nearby places to Kent Street
Also in Kent Street
Different systems, different jobs
Air-to-water heat pumps
An air-to-water heat pump heats water for your radiators or underfloor heating and your hot water cylinder. It takes over from the boiler, and is MCS certified when we install it.
VAT on heat pumps
For air-to-air systems, HMRC’s view depends on the product and the situation and the VAT is confirmed on your quote.
Pricing air source heat pumps in Kent Street
You will get a fixed price before any work starts. It takes into account:
- Whether it’s a simple split or a larger system
- Whether we need access equipment for high-level work
- The pipe route between the units
Height, access and the distance between the indoor and outdoor units all affect the cost. We take each of them into account, and the price is fixed before any work starts.
Helping us quote
To speed up the quote, send us:
- Any previous service or F-Gas records
- A close-up of the unit’s label showing the model number
- Your consumer unit or fuse board
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we have looked at the job, from photos or on a survey, you get a fixed price. To start, call us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Safe owner checks
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
FAQs for Kent Street
Is Kent Street within the area you cover?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is planning permission needed for a heat pump in Kent Street?
There’s no single answer: the building and the outdoor unit position decide it. A conservation area takes in the middle of Kent Street. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where necessary, we check with the local planning authority (for Kent Street, normally Rother council).
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source, and we explain which suits your home.
Do you offer emergency call-outs?
Yes. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we’ll tell you what to do first.
Do you survey before quoting?
Yes, always. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it, and the quote is based on that.
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, usually whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
How much VAT is charged on a heat pump in a home?
For homes, 0% until 31 March 2027, under HMRC Notice 708/6 and 5% after that. For air-to-air systems, we confirm the VAT on your quote.
How the visit works
Where something has to be switched off during the work, we agree it with you first, so you can plan around it. For businesses, we can usually work room by room or zone by zone. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Photos of the room and the outside of the property help us plan a visit to Kent Street.
- First we talk through the property and the current system.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Clear the space around the indoor unit, or where it will go
- Make sure someone can let us in at the agreed time
- Let us know if the units are on a roof, a high wall or in a locked area
How to get a quote
VAT is set out clearly on every quote, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. To get one, ring 07833 053749 or write to us at info@aircondoctor.co.uk.
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What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath