East Sussex · Heat pump installation
Friston air source heat pumps
Air source heat pumps in Friston from an F-Gas certified company, with warranty terms explained brand by brand. Enquiries answered the same working day.
- Checking eligibility for a heat pump grant
- Questions about listed buildings or conservation areas
- Choosing between air-to-water and air-to-air
When to call us in Friston
Air-to-air systems interest people who want cooling in summer as well as heating. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. The grant only applies in some cases, so we check first.
Reasons to give us a call include:
- Comparing heat pump types
- No space for a hot water cylinder
- An oil, LPG or gas boiler near the end of its life
Alfriston Clergy House, roughly 3.7 miles north-west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Questions to ask before you book
- How extra work would be agreed if they find something unexpected
- Whether the manufacturer’s warranty depends on regular servicing
- Whether the company is F-Gas certified, and whether you can check it
Air source heat pumps in Friston
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. With air-to-air, hot water has to come from something else. The work covers underfloor heating, hot water cylinders and air-to-air heat pumps, and the jobs we see most are choosing between air-to-water and air-to-air and no space for a hot water cylinder.
Cottages and older homes near Friston can lose heat faster, which a heat loss calculation will show. Sometimes insulation first is the better investment.
AirCon Doctor is an F-Gas certified company and NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Location
- Friston (BN20)
- Region
- East Sussex
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Enquiries
- Answered the same working day
- Quote
- A fixed-price quote up front
- Approvals
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Updated
- 30 October 2026
Heat pumps in Friston: local notes
Friston is within about 1 mile of the coast. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. The Valuation Office Agency’s council tax figures date about 59% of homes across Friston and its surrounding area to the post-war years, 1945 to 1972, and the 2021 Census found about 75% of households in detached or semi-detached houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Older homes near The Parish Church of St Simon and St Jude may need extra checks for planning and heat loss before a heat pump is designed.
Friston is about 4 miles south-west of Eastbourne, in East Sussex. Friston gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Friston is one of 289 towns, villages and districts in East Sussex where we work for homes and businesses.
The closest recent job we can point to from Friston was on Meads Road, Eastbourne (BN20), about 4 miles north-east: installing a Mitsubishi Electric multi-split system serving three bedrooms and a study.
Dene Side, Dene Close and Michel Close and the roads off them are all inside our area. Jobs in BN20 are looked at, quoted and booked the same way as anywhere else. Nearby, we also cover air source heat pumps in East Dean (1 mile south-west), Birling Gap (1 mile south), Jevington (2 miles north), Old Town (3 miles east) and Meads (3 miles east). We also work in nearby towns such as Eastbourne (4 miles north-east), Bexhill-on-Sea (13 miles north-east), Seaford (4 miles west) and Lewes (12 miles north-west).
Near you in Friston
Around Friston, our work takes us to homes and businesses near The Tiger Inn, among other places. Friston’s nearest station is Eastbourne station, roughly 3.2 miles east. Nearby you will also find Eastbourne District General Hospital (3 miles north-east) and Filching Manor And Motor Museum (3 miles north). Green spaces nearby include Combe Hill.
What owners can safely do
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and phone us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Why it’s worth doing now in Friston
For eligible off-gas homes on oil or LPG, an extra £1,500 is on offer until March 2027. If that applies to you, it’s worth asking about sooner rather than later. An early booking makes the visit to Friston easier to arrange.
Our prices page shows typical ranges, but your price depends on the job in front of us. Call for a fixed-price quote, and we’ll explain what it covers.
Why book with us
- Listed on Checkatrade
- We work on all the leading brands
- Electrical work covered by our NICEIC approval
- A reply the same working day
Take a look at our cost guide and our accreditations.
What we do, step by step
Refrigerant work is done by qualified engineers working for an F-Gas certified company, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. On site, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Seeing the property in pictures first helps us plan the trip to Friston.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Before we arrive
- Dig out any previous service or F-Gas records
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Tell us about access, such as roof hatches, high walls or locked plant areas
How to get a quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. To get one, phone 07833 053749 or send an email.
Advice
Friston: your questions answered
Do you cover smaller places like Friston?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is a heat pump in Friston permitted development?
The answer turns on the property and where the outdoor unit would sit. Central Friston is a short walk from the East Dean Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Wealden council, usually the authority for Friston.
Are you F-Gas certified?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re also Checkatrade members.
How soon will you get back to me?
You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
Why use an F-Gas certified company?
Companies working on equipment that contains F gas must be certified by an approved body, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
How long does a heat pump installation take?
As a guide, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the work so you’re without heating for as little time as possible, and we explain it in advance.
Do you work on systems someone else installed?
Yes. Systems fitted by other companies are fine from all the leading brands. Tell us the make and model and send any paperwork you have.
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From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath