Hampshire · Heat pump installation

Heat pump installation in East End, Hampshire

Air source heat pumps for East End and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.

  • Not knowing whether a grant applies
  • Moving away from fossil-fuel heating
  • Checking whether planning permission is needed

Air source heat pumps in East End

Air source heat pumps in East End, done properly

As an MCS certified installer, we fit air source heat pumps for homes in East End and the rest of Hampshire. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We’ll explain which type fits your home and why. If you are dealing with working out where a cylinder could go and deciding which kind of heat pump suits the home, we can help.

Homes around East End typically have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.

For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.

Location
East End (SO41)
Wider area
Hampshire
Quotes
A fixed price before work begins
Costs
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Approvals
F-Gas certified company, NICEIC approved, MCS
Response
We reply the same working day
Call
07833 053749
Page updated
30 October 2026

Honest limits

Not every problem is solved by air source heat pumps, and we’ll tell you before we start. It will not put right:

  • Formal advice on VAT for your situation
  • A grant for a home that does not meet the scheme rules
  • Improving the building’s insulation

If in doubt, phone us on 07833 053749 or drop us a line and we’ll say what we think.

What we work on in East End

  • Air-to-air heat pumps
  • Homes heated by oil, LPG or gas
  • Radiator systems
  • Hot water cylinders
  • Air-to-water heat pumps
  • Underfloor heating

Before you call an engineer

Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo or a short video of the display is even better.

Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. Ask us to quote for a move instead.

Your questions about air source heat pumps in East End

Is a heat pump in East End permitted development?

It depends on the property. The Forest South East Conservation Area takes in the middle of East End. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at New Forest council, typically the authority for East End first.

Can I get the Boiler Upgrade Scheme grant in East End?

East End is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. We hold MCS certification, so the application is ours to make for you.

What accreditations do you have?

F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.

Do you provide F-Gas records?

Yes, always. New installations come with commissioning details, F-Gas records and warranty information, while repairs and services get a written note of what was found and done.

Do you offer maintenance contracts?

Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Each visit is written up and F-Gas records kept where they apply.

What does an air-to-water heat pump cost?

Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder, and air-to-air systems are priced after a survey.

Do you offer emergency call-outs?

Yes. Our emergency line runs 24/7 for problems that cannot wait for a planned visit. Ring 07833 053749 any time and explain the problem.

Homes in East End and heat pumps

East End is within about 1 mile of the coast. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 63% of households live in detached or semi-detached houses, according to Census 2021 figures. Houses typically have space for an outdoor unit and a hot water cylinder.

Period properties close to Church of St Mary can suit a heat pump, though insulation and any heritage protection are checked first. With Beaulieu Palace House about 3.5 miles north-east, it’s worth asking whether your own home is listed before planning a heat pump.

East End is about 3 miles north-east of Lymington, in Hampshire. East End gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Across Hampshire, we cover 683 places, and East End is one of them. Worthing, roughly 47 miles off, has its own page on this site.

Postcode districts we cover here: SO41. Our engineers work on Rowes Lane, Norleywood Road and Lymington Road and nearby roads. We also cover the places around East End: Norleywood (1 mile north-west), Thorns Beach (2 miles east), Hamstead (4 miles south-east), Cranmore (5 miles south) and Bouldnor (5 miles south). Within a short drive, we also cover Gosport (15 miles east), Eastleigh (15 miles north-east), Fareham (14 miles north-east) and Totton (10 miles north).

Landmarks near East End

The closest station to East End is Lymington Pier station, about 2.3 miles south-west of the centre. Nearby you’ll also find Yarmouth Castle (4.7 miles south) and Lymington New Forest Hospital (2.7 miles west). Open spaces near East End include Boldre Foreshore.

Map of East End © OpenStreetMap contributors

For landlords and property managers

Records are where property maintenance often slips. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, ready for a tenant, a buyer or an inspection.

For anyone managing more than one building, we can plan visits across the portfolio and price them together. Each property gets its own records, so each one has its own history.

The process

Testing is the last part of the visit wherever the system can be switched on. Then we show you what we’ve done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Seeing the property in photos first means the trip to East End can be planned properly.

  1. You tell us about the home and what you want from a heat pump.
  2. A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
  3. We recommend air-to-water or air-to-air and check the grant position.
  4. We install the heat pump and connect it up.
  5. We commission it, complete the MCS certificate and show you how to use it.

How to prepare

  • Let us know where we can park and unload
  • Mention any managing agent or landlord rules we need to follow
  • Keep pets out of the rooms we are working in

Ask for a quote

For a fixed-price quote, call us on 07833 053749 or email us with the address and a few details about the rooms or units involved. A few pictures make it quicker. You’ll hear back from us the same working day.

Ask for a quote

Related advice

A customer’s words

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead