West Berkshire · Heat pump installation
Heat pump installation in Donnington, West Berkshire
Air source heat pumps in and around Donnington, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Plans to switch to electric heating with a heat pump
- Working out where a cylinder could go
- Checking eligibility for a heat pump grant
What the work involves, system by system
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. Hot water needs a separate source so you will need another way to heat it.
Heat loss surveys
A heat loss survey measures how much heat each room loses on a cold day. Everything else is sized from it.
How we handle air source heat pumps in Donnington
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. If you’re dealing with replacing a combi boiler with a heat pump and deciding which kind of heat pump suits the home, we can sort it out.
Older and listed homes in villages like Donnington need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Terms differ from brand to brand, and we’re happy to talk you through them.
- Where
- Donnington (RG14)
- Wider area
- West Berkshire
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Quote
- Fixed-price quote after a site survey
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
How it works
Think of the visit in three stages: diagnose, treat and sign off. First comes a careful look at the system or the space, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, and that takes a few days for most air-to-water installations, with air-to-air systems often quicker. We agree a date with you and plan the visit to Donnington so we arrive with what’s needed.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Find the manual or the paperwork for the system, if you have it
- Name a contact who can meet us at the agreed time
- Tell us about parking and loading
Ask for a quote
Quotes don’t take long. Send a few details and photos, and we reply the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Places near Donnington
Other services in Donnington
When to call us in Donnington
People also ask about air-to-air heat pumps because they heat and cool. They warm rooms directly through indoor units and switch to cooling in warm weather. Whether a grant applies depends on the scheme conditions.
Reasons to give us a call include:
- Moving away from fossil-fuel heating
- Finding a place for the outdoor unit
- Radiators that may be too small for a heat pump
Shaw House, roughly 0.7 miles south-east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Comparing quotes
- Whether you get F-Gas records where refrigerant is involved
- Whether the quote is a fixed price
- Whether they hold F-Gas company certification, not just individual qualifications
Heat pumps in Donnington: local notes
About 41% of homes in Donnington and the neighbourhoods around it date from 1945 to 1972, according to Valuation Office Agency council tax records. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks.
Live in one of the older houses around Parish Church of St Mary? Expect the survey to look closely at heat loss and at the building’s planning status.
Donnington is about 1 mile north of Newbury, in West Berkshire. Across the RG14 area, our engineers can take on air source heat pumps. Count every place we list in West Berkshire and you reach 155, with Donnington on the list. The nearest of our city pages is Guildford, around 35 miles from Donnington.
We work across RG14 for air source heat pumps and the roads nearby. The Orchids, The Redcoats and Cannon Close and the roads off them are all inside our area. We also cover the places around Donnington: Speenhamland (1 mile south), Shaw (1 mile south-east), Bagnor (1 mile south-west), Speen (1 mile south-west) and Stockcross (2 miles west). Further out, we also cover Thatcham (3 miles east), Burghfield Common (12 miles east), Hungerford (8 miles west) and Calcot (12 miles east).
Near you in Donnington
Locally, jobs take us to houses, flats and workplaces close to Trinity School, Victoria Park and The Castle pub. The nearest railway station is Newbury station, roughly 1.5 miles south. Well-known places in the area include Donnington Castle (within half a mile west) and West Berkshire Community Hospital (1.9 miles south-east). Green spaces nearby include Rack Marsh.
Donnington questions
Will a heat pump in Donnington need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. Central Donnington is a short walk from the Donnington Village Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Donnington, usually West Berkshire council).
Does the Boiler Upgrade Scheme cover homes in Donnington?
Yes, the scheme covers homes in England, including Donnington, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You don’t apply yourself: the MCS certified installer does, which is us.
Will skipping a service affect the warranty?
It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Keep every service record either way.
How does the warranty work?
The manufacturer’s warranty, on the manufacturer’s terms. Terms differ by brand, and we set them out on your quote.
How quickly will you reply?
The same working day. Then we agree a date that works for you, with a fixed price before work starts.
How long does a heat pump installation take?
It takes a few days on site, depending on the cylinder, the radiators and the pipework involved. How much of the heating changes decides most of the time and the timing is set out with your quote.
Which accreditations do you hold?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, and we are Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
How we price air source heat pumps
Our prices page gives typical ranges, and your quote is built on your job. What we look at:
- The condition of any existing system
- Whether it’s a one-off job or part of a maintenance contract
- Which make and model is being fitted or worked on
One room or a whole building, we price it on the same basis: what needs doing, how we get to it and what it needs. The price is fixed before work begins, and the quote sets out the VAT.
What we need to know
Good photos often save a visit. Try to include:
- Your installation or service records
- Any error code or flashing light on the display
- The postcode and whether it’s a home, flat or business
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we’ve looked at the job, from photos or on a survey, you get a fixed price. To start, call 07833 053749.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager