Kent · Heat pump installation

Air Source Heat Pumps in Crockenhill

We cover Crockenhill for heat pump installation. Diagnosis first, a fixed price and proper paperwork when we finish.

  • Choosing between air-to-water and air-to-air
  • Moving away from fossil-fuel heating
  • Checking whether planning permission is needed

Air source heat pumps across Crockenhill

What affects the cost of air source heat pumps

Typical ranges are on our prices page, but every job is priced on its own. What we look at:

  • The equipment or parts the job needs
  • Whether it’s a one-off job or part of a maintenance contract
  • The distance and route between the indoor and outdoor units

Our prices page shows typical ranges, but your price depends on the job in front of us. Call for a fixed-price quote, and we’ll talk you through it.

What we need to know

There’s no need for technical detail. Just send:

  • The paperwork from the last service, if you have it
  • Where the outdoor unit is, or where you’d like it
  • The address and the type of property

Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.

How we handle air source heat pumps in Crockenhill

Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. Common call-outs are for replacing a combi boiler with a heat pump and questions about the Boiler Upgrade Scheme, on underfloor heating, hot water cylinders and radiator systems.

If your home in or near Crockenhill is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.

Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Terms differ from brand to brand, and we are happy to talk you through them.

Place
Crockenhill (BR8)
Region
Kent
Quotes
Fixed after a survey or pictures
Credentials
NICEIC approved, F-Gas certified, MCS
Price guide
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Call
07833 053749
Reviewed
30 October 2026

Owner checks or an engineer?

Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.

On air conditioning, the filters in the indoor unit are usually the one part owners can clean, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.

The process

There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we’ve done. A few photos help us make the most of a visit to Crockenhill.

  1. It starts with a conversation about the home, the existing heating and your plans.
  2. The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
  3. The price comes back fixed and in writing, with the grant and VAT shown line by line.
  4. We fit the outdoor unit and connect it to the heating, hot water and controls.
  5. We commission the heat pump, complete the MCS paperwork and talk you through the controls.

Preparing for the visit

  • Clear access to the fuse board
  • Plan for pets to be kept clear during the visit
  • Tell us about access, such as roof hatches, high walls or locked plant areas

Getting a price

To get a fixed-price quote, call us on 07833 053749 or use the quote form and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.

Get a quick quote

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Air source heat pumps in Crockenhill: the local picture

The Valuation Office Agency’s council tax figures date about 43% of homes across Crockenhill and its surrounding area to the post-war years, 1945 to 1972, and about 63% of households live in detached or semi-detached houses, according to the 2021 Census. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.

With Lullingstone Castle about 2.3 miles south-east, it’s worth asking whether your own home is listed before planning a heat pump. If your home is one of the older properties near Church of All Souls, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.

Crockenhill is about 2 miles east of Orpington, in Kent. Homes and businesses alike in Crockenhill, our engineers can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. Our Kent coverage runs to 922 places, and Crockenhill is one of them. There’s also a page for Bromley, roughly 6 miles from Crockenhill.

Our nearest recent job to Crockenhill was on Station Road, Orpington (BR6), about 2 miles west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.

Work in BR8 follows the same survey, fixed-price quote and written records as everywhere else we cover. From Church Road, Old Chapel Road and Sounds Lodge to the smaller roads in between, nowhere is left out. Close to Crockenhill, our area also takes in Kevington (1 mile west), Swanley (1 mile north-east), Well Hill (2 miles south), Derry Downs (2 miles west) and Maypole (2 miles south-west). We also work in nearby towns such as Dartford (5 miles north-east), Sevenoaks (7 miles south), Gravesend (10 miles east) and Tonbridge (14 miles south).

Local landmarks in Crockenhill

Around Crockenhill, our work takes us to homes and businesses near Orchards Academy and the streets around them. Crockenhill’s nearest station is Swanley station, about 0.8 miles north of the centre. A little further out are London Borough of Bromley Museum (2.5 miles west) and Orpington Hospital (3.2 miles south-west). For a walk, there’s The Warren and Summer Hill.

Map of Crockenhill © OpenStreetMap contributors

Common questions in Crockenhill

Is a heat pump in Crockenhill permitted development?

It comes down to the building and the spot chosen for the outdoor unit. Central Crockenhill sits inside a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Sevenoaks council, which is normally the planning authority for Crockenhill first.

Is the heat pump grant available in Crockenhill?

Crockenhill is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. We hold MCS certification, so the application is ours to make for you.

How long will it take to install a heat pump?

An installation takes a few days for most air-to-water installations, with air-to-air systems often quicker. We confirm the timing after the survey, and you can call us on 07833 053749 or drop us a line to book it.

Do you work on all makes?

We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

Will my radiators work with a heat pump?

We find out during the survey. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.

Can you come out in an emergency?

Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll tell you what to do first.

Can we book visits on a schedule?

Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is written up, with F-Gas records where refrigerant work is involved.

When it’s something else

Before you book, it helps to know what’s not included:

  • A grant for a home that does not meet the scheme rules
  • Planning approval where permitted development doesn’t apply
  • Disconnecting or servicing a gas boiler

If you are not sure, just call 07833 053749 or write to us at info@aircondoctor.co.uk and we’ll give you a straight answer before you book.

Parts of the system we cover

  • Homes heated by oil, LPG or gas
  • Radiator systems
  • Air-to-water heat pumps
  • Hot water cylinders
  • Underfloor heating
  • Air-to-air heat pumps

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead