East Sussex · Heat pump installation
Heat pump installation in Chapel Row, East Sussex
F-Gas certified and NICEIC approved, we cover Chapel Row for air source heat pumps. Fixed-price quotes and a 24/7 emergency line.
- Checking eligibility for a heat pump grant
- Working out where a cylinder could go
- Questions about listed buildings or conservation areas
What we do, step by step
We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. After that, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A few photos help us make the most of a visit to Chapel Row.
- It starts with a conversation about the home, the existing heating and your plans.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Preparing for the visit
- Plan for pets to be kept clear during the visit
- Clear the space around the indoor unit, or where it will go
- Tell us about access, such as roof hatches, high walls or locked plant areas
Getting a quote
To get a fixed-price quote, call 07833 053749 or send an email and tell us about the property and what you need. Photos help a lot. You’ll hear back from us the same working day.
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Air source heat pumps in Chapel Row, done properly
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb is not good enough. If you are dealing with working out where a cylinder could go and plans to switch to electric heating with a heat pump, we can help.
For a home around Chapel Row that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
We’re an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Location
- Chapel Row (BN27)
- Region
- East Sussex
- Pricing
- Fixed after a survey or pictures
- Response
- Same working day
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Certified
- NICEIC and F-Gas, MCS
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
What happens if it’s left?
Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water works with radiators and a cylinder, with a £7,500 grant for eligible homes, while air-to-air heats and cools rooms and has a £2,500 grant only in limited cases, and we explain which fits your home. Planning ahead for a job in Chapel Row means we can bring everything needed.
Several rooms, units or sites on one quote often makes better use of the time. Mention every unit or room you need covered, and you will get one fixed price.
Why people in Chapel Row choose us
- F-Gas company certification
- One contact for properties across the South East and London
- We diagnose before we treat
- Manufacturer’s warranty terms explained on your quote
Let and managed properties
We work for landlords, letting agents and managing agents as well as homeowners and businesses. Tell us who the contact on site is and who should receive the paperwork, and we will keep everyone informed.
Running several properties is easier with one contractor. Our area covers Greater London and the South East, so work at different addresses can be planned together and kept on a regular cycle.
Chapel Row: your questions answered
Does the Boiler Upgrade Scheme cover homes in Chapel Row?
Yes, if the home and the heat pump meet the scheme’s rules: Chapel Row is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Is Chapel Row within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and photos, and we reply the same working day.
Is a heat pump permitted development?
That depends on your home and the unit’s position. Flats have different limits, conservation areas have extra conditions, and an Article 4 direction can remove the rights, so we check during the survey.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Tell us the make and model and send any paperwork you have.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, with visits at the interval your system and the manufacturer need. Every visit is recorded and F-Gas records kept where they apply.
Who is responsible for leak checks?
Responsibility is shared between the operator, normally whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Are you F-Gas certified?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
Heat pumps in Chapel Row: local notes
The last census (2021) found about 85% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. About 31 listed entries lie within half a mile of central Chapel Row, Rose Cottage (grade II) among them. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area?
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. With Horselunges Manor about 3.4 miles west, it’s worth asking whether your own home is listed before planning a heat pump.
Chapel Row is about 3 miles north-east of Hailsham, in East Sussex. Whether you’re in the middle of Chapel Row or further out, our engineers cover air source heat pumps, from a single room to a whole building. Our East Sussex coverage runs to 289 places, Chapel Row among them. There’s also a page for Eastbourne, roughly 7 miles from Chapel Row.
The closest recent job we can point to from Chapel Row was on South Road, Hailsham (BN27), about 3 miles south-west: installing individual wall-mounted units in 12 resident bedrooms, two communal lounges and the dining room: 15 units in total served by three outdoor units.
Our working area takes in BN27, every street of it. If you are just outside Chapel Row, we cover Flowers Green (1 mile south), Herstmonceux (1 mile north-west), Windmill Hill (1 mile east), Golden Cross (1 mile south-west) and Stunts Green (1 mile north-west). Within a short drive, we also cover Eastbourne (7 miles south), Hastings (10 miles east), Bexhill-on-Sea (7 miles south-east) and Seaford (12 miles south-west).
Around Chapel Row
In Chapel Row, that means homes and buildings near The Brewers' Arms Inn, among other places. For rail, the closest station is Pevensey Bay station, about 4.8 miles south. Other landmarks nearby include Amberstone Hospital (2.2 miles west) and Herstmonceux Castle (1.2 miles south-east).
Aftercare tips
Here’s the after-treatment advice, in brief:
- Leave indoor units unobstructed
- Book a yearly service
- Ask about the grant before you commit
In cold, damp weather the outdoor unit runs a defrost cycle from time to time. It may give off steam or sound different for a few minutes, and that is normal.
Leave space around the outdoor unit. It needs good airflow to collect heat from outside, so keep it clear all year.
Nearby places to Chapel Row
What else we do in Chapel Row
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead