Medway · Air conditioning servicing
Air conditioning servicing in Stoke, Medway
Annual servicing and F-Gas leak checks for domestic and commercial air conditioning, for Stoke and the surrounding area. Ask us for a fixed-price quote; we reply the same working day.
- Warning lights on the indoor unit
- Weaker cooling than last year
- A musty or damp smell when the unit starts
How we handle air conditioning servicing in Stoke
Some systems need F-gas leak checks by law, and some don’t. Under the GOV.UK rules, 5 to under 50 tCO2e means a leak check at least every 12 months, and 50 to under 500 tCO2e means every 6 months. We tell you which band your system falls into and carry out the checks it needs. We’re often asked to deal with a system that struggles to cool on warm days and new noises from the indoor or outdoor unit, on wall-mounted split systems, ceiling cassettes and VRF systems.
For a home in or near Stoke, a service once a year suits most systems, ideally in spring before the warm weather.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Each brand sets its own conditions, and we’re happy to talk you through them.
- Where
- Stoke (ME3)
- Wider area
- Medway
- Enquiries
- We reply the same working day
- Prices
- Yearly service from £95 + VAT
- Price
- A fixed-price quote up front
- Accreditations
- F-Gas certified company, NICEIC approved
- Call
- 07833 053749
- Last updated
- 30 October 2026
Why act early in Stoke
Check your manufacturer’s warranty conditions before letting servicing lapse. If yours does, a gap in the service history could matter if a fault comes up later. We will explain what your brand’s terms say. A dirty or faulty system works harder and costs more to run.
Leaving a fault or an overdue service rarely makes the work cheaper. Small problems, from blocked filters to slow leaks, tend to get worse, and a system working harder than it should costs more to run. If you’re not sure what’s needed, phone 07833 053749 or use the quote form and we will give you an honest view and a fixed price.
What you get with us
- We work on all the leading brands
- Warranty terms set out brand by brand
- Electrical work covered by our NICEIC approval
- Diagnosis first, then a fixed price
Common questions in Stoke
Will you come out to Stoke?
Yes, and the size of the place makes no difference to how we work. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Does sea air affect air conditioning in Stoke?
It can, as Stoke is within about 1 mile of the sea, where salt in the air is hard on coils and fixings. A yearly service that rinses and checks the outdoor coil matters more near the sea.
How regularly should I have my air conditioning serviced?
Most systems are best serviced yearly. Some also need F-gas leak checks every 12 or 6 months, depending on their size and refrigerant, and we’ll tell you if yours does.
How much does an air conditioning service cost?
It’s £95–£150 + VAT for an annual service. More complex systems are priced on their details and we confirm the cost in advance.
Do you work on systems someone else installed?
Yes. Systems fitted by other companies are fine, on all the main brands. Tell us the make and model and send any paperwork you have.
When is an F-gas leak check required?
The rules are based on tCO2e, which comes from the refrigerant charge and its GWP. At 5 to under 50 tCO2e, it’s at least every 12 months; at 50 to under 500 tCO2e, every 6 months. Hermetically sealed systems under 10 tCO2e are exempt.
Is there a survey before the work?
Yes. Every job is looked at first, on a survey, or from your photos and details where the job is simple. A fixed-price quote follows.
What a service looks like in Stoke
The coast is only about 1 mile from Stoke. Coastal outdoor units are worth checking for corrosion at every service. About 3 listed entries lie within half a mile of central Stoke, Church of St Peter and St Paul (grade I) among them. Swapping an outdoor unit on a listed building or in a conservation area may need consent, so we will flag it if a replacement is needed. VOA council tax data date about 44% of homes across Stoke and its surrounding area to the post-war years, 1945 to 1972. Tell us where your outdoor unit is and how to reach it, so we can plan the visit.
Site managers at schools like Stoke Primary Academy can have the site’s units serviced during a holiday. Spring is a good time for a service, before the system is needed for cooling.
Stoke is about 5 miles north of Gillingham, in Medway. Anywhere in ME3, our engineers can take on air conditioning servicing. Stoke is one of 68 towns, villages and districts in Medway we cover. For properties nearby, see our Bromley page (26 miles or so).
Here we cover the ME3 postcode area. You will find streets such as Vicarage Lane and Vicarage Close, and we cover them all. Neighbouring places we cover include Middle Stoke (1 mile east), Lower Stoke (1 mile north-east), North Street (1 mile south-west), Tunbridge Hill (1 mile south-west) and St Mary Hoo (1 mile north-west). We also work in nearby towns such as Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (7 miles south-west) and Rainham (6 miles south).
Around Stoke
Typical jobs here are in properties near The White Horse pub. Well-known places in the area include Medway Maritime Hospital (5.7 miles south-west) and Upnor Castle (4.8 miles south-west). The countryside around Stoke includes Bishop Saltings.
What you can do yourself, and what needs us
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
Owner care supports servicing; it does not replace it. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Towns and villages near Stoke
More services for Stoke
What we do, step by step
Our engineers bring the tools, gauges and access equipment the job needs. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes a short visit for one split system, longer for multi-split, ducted or commercial plant. We plan the trip to Stoke around you.
- You tell us the brand, the number of indoor units and any symptoms.
- The indoor units are opened up and the filters, coils and drain trays cleaned.
- Outside, the coil is cleaned, the fan checked and the area cleared.
- Electrical connections, controls and refrigerant performance are tested.
- If a repair is needed, you hear why and what it costs before anything is done.
Before we arrive
- Have the make and model of any existing unit to hand
- Clear access to the fuse board
- Keep pets out of the rooms we are working in
How to get a quote
To help us quote: where the property is and what kind of building it is, a few pictures, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then ring 07833 053749 or use the quote form.
Advice
Looking after it afterwards
A little care keeps the system in better shape. Our advice:
- Keep the filters clean between visits
- Book the service at least once a year
- Hold on to every service report
After the service, you get a record of what was done, with the checks carried out and anything we’d recommend. File it with the system’s manual and warranty documents so the service history is in one place.
Book a service at least once a year, and more often if the system works hard or the rules require it.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead