Surrey · Air conditioning repair
Air con repairs in Caterham
Fault finding and repair for split, multi-split, ducted, cassette and VRF air conditioning, whatever the brand, in Caterham and nearby. Call for a fixed-price quote, and we’ll reply the same working day.
- A system that runs but doesn’t cool the room
- Ice forming on the indoor unit or pipes
- A noisy indoor or outdoor unit
What affects the quote in Caterham
The price is fixed before any work begins. It’s based on:
- The distance and route between the indoor and outdoor units
- Which make and model is being fitted or worked on
- What we find on the survey or diagnosis
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Call for a fixed-price quote and we’ll go through it with you.
Asking for a quote
The more you tell us, the more accurate the quote. When you get in touch, it helps to send:
- Wide photos of the room or the existing unit
- A short video of any fault, such as a noise or a flashing light
- The rating plate or label on any existing unit
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Air conditioning repair in Caterham, done properly
Older systems raise a fair question: repair or replace?. A system with a failed fan motor may be well worth repairing, while one with a failed compressor might not be. We look at the fault, the parts, the refrigerant and how well the system suits the room, then give you an honest view. If you’re dealing with air conditioning running but not cooling and ice on the pipework or the coil, we can help.
For a repair in Caterham, a photo of the error code and the unit’s rating label is a great start. That tells us the make, model and refrigerant, so we can plan the visit properly.
Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Caterham (CR3)
- Region
- Surrey
- Certified
- F-Gas certified, NICEIC approved
- Response
- On the working day you ask
- Costs
- £75 + VAT call-out, then a fixed repair price
- Pricing
- Fixed, in writing
- Call
- 07833 053749
- Page updated
- 30 October 2026
Towns and villages near Caterham
Also in Caterham
Your questions about air conditioning repair in Caterham
Can I get a fixed-price quote for air conditioning repair in Caterham?
Send us photos of the room or the system and a few details about the property. Simple jobs can be priced from photos; otherwise we arrange a site survey and then give you a fixed-price quote.
Do you cover Caterham for air conditioning repair?
Yes. We work across London and the South East from our base in East Grinstead, and Caterham is part of that. Tell us a little about the job and we will take it from there.
Are you F-Gas certified?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are also Checkatrade members.
How long does the visit take?
It depends on the job, but as a guide it takes anything from an hour or so to a full day, depending on the fault and the parts. We will confirm it with the quote.
Why is water dripping from my indoor unit?
In most cases, it’s the condensate system: a blockage, a kink or a pump that has stopped. Turn the system off to stop the water and give us a call.
Will I get records for the system?
Yes. It’s your proof of what was done: the date, the work, and any refrigerant added or recovered.
Will you make a mess?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. At the end, we clear up and show you what we have done.
How the visit works
Where something has to be switched off during the work, we agree it with you first so it doesn’t catch you out. For businesses, we can normally work room by room or zone by zone. The work takes as long as the fault needs, from a quick fix to a return visit for parts. For a visit in Caterham, tell us how to reach the outside wall or the outdoor unit.
- You tell us the symptoms, the make and any error code.
- The engineer diagnoses the fault on site, testing rather than guessing.
- You get the cause explained and a fixed price for the repair.
- Once you’re happy, the repair is done and any refrigerant work recorded.
- It’s tested running, and the write-up is left with you.
Before we arrive
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Clear the space around the indoor unit, or where it will go
- Mention any parking restrictions near the property
Get a fixed-price quote
Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from pictures and measurements. Then you get a fixed price before any work starts.
Read more
When to call us in Caterham
Rattles, buzzes and grinding sounds tend to be mechanical. Worn fan bearings, loose panels, debris in the outdoor fan or pipework vibrating against the building are common, and some noises point to the compressor.
Reasons to give us a call include:
- Water dripping from the indoor unit
- Air conditioning running but not cooling
- A unit that barely blows any air
Shops and offices around Caterham station often cannot wait for cooling to come back, which is what the 24/7 line is for.
What your quote should include
- If the figure could change on the day
- Proof of F-Gas company certification
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
What air conditioning repair cannot fix
Before booking, it helps to know what’s not included:
- No power to the building at all
- An old system with obsolete parts
- An R22 system that has lost its refrigerant
If you’re not sure, just phone 07833 053749 or email us and we will give you a straight answer.
What we work on in Caterham
- Heat pumps
- Ducted systems
- VRF systems
- Wall-mounted split systems
- Ceiling cassettes
- Multi-split systems
What a repair looks like in Caterham
About 15 miles out from central London, Caterham is part of the South East area we work across. 3 conservation areas lie within a mile of central Caterham. Listed buildings are part of the picture here: about 11 within half a mile of the centre, such as Church of St Lawrence (grade I). If a repair turns into a replacement on a listed building or in a conservation area, we check the planning position before changing the outdoor unit.
For a school like Hillcroft Primary School, urgent repairs can be booked right away and bigger work in the holidays.
Caterham is about 11 miles south-west of Orpington, in Surrey. Our engineers cover Caterham for air conditioning repair, along with the rest of Surrey. Caterham is one of 395 towns, villages and districts in Surrey we cover for homes and businesses. The nearest of our city pages is Croydon, around 6 miles from Caterham.
A recent job of ours in Caterham was on Godstone Road (CR3): installing a Samsung multi-split system serving three bedrooms and a home office.
From High Street, London Road and Park Road to the smaller roads in between, nowhere is left out. Here we cover the CR3 postcode area. If you’re just outside Caterham, we cover Woldingham Garden Village (2 miles east), Tyler's Green (2 miles south-east), Woldingham (3 miles east), Godstone (3 miles south) and Church Town (3 miles south-east). Within a short drive, we also cover Epsom (8 miles north-west), Horley (8 miles south-west), Redhill (5 miles south-west) and Ewell (8 miles north-west).
Near you in Caterham
We fit and service air conditioning in homes and premises around Sunnydown School, The King And Queen Public House and de Stafford School and the streets around them. For rail, the closest station is Caterham station, about 0.7 miles south-east of the centre. Well-known places in the area include Bletchingley Castle (3.4 miles south) and East Surrey Museum (0.6 miles south-east). Not far away are South London Downs National Nature Reserve and Mercers Lake.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead