East Sussex · Heat pump installation
Heat pump installers in Willingdon
Our engineers work in Willingdon on heat pump installation. A look at the job first, a fixed-price quote and written records at the end.
- Working out whether radiators need upsizing
- Checking whether planning permission is needed
- Deciding on the outdoor unit position
Air source heat pumps for homes and businesses in Willingdon
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. Please treat this as general information rather than tax advice. We are often asked to deal with a boiler that’s getting old and comparing heat pump types, across hot water cylinders, air-to-water heat pumps and air-to-air heat pumps.
For a home around Willingdon that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Each manufacturer sets its own warranty period. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Place
- Willingdon (BN22, BN20)
- Wider area
- East Sussex
- Quote
- Fixed, in writing
- Accreditations
- NICEIC and F-Gas, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Call
- 07833 053749
- Page updated
- 30 October 2026
Before you call an engineer
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do where the manufacturer’s manual explains how. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Towns and villages near Willingdon
Other services in Willingdon
What affects the quote in Willingdon
Every job gets its own quote. These are the things that affect it:
- The pipe route between the units
- Whether we need access equipment for high-level work
- What state the existing equipment is in
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Call for a fixed-price quote and we’ll go through it with you.
What we need to know
Simple jobs can often be priced from photos and some basics. Useful things to send:
- Your consumer unit or fuse board
- The rating plate or label on any existing unit
- The postcode and whether it’s a home, flat or business
Some jobs can be priced from pictures, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
What a heat pump looks like in Willingdon
The coast is only about 3 miles from Willingdon. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. The Church Street, Willingdon Conservation Area lies close to the centre of Willingdon, within about a third of a mile. There are 3 conservation areas within a mile of the centre of Willingdon. The Parish Church of St Mary the Virgin, listed at grade I, is one of roughly 29 protected buildings and structures in the half-mile around Willingdon’s centre. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the local planning authority (normally Eastbourne council) where necessary. About 57% of homes in Willingdon and the neighbourhoods around it date from 1945 to 1972, according to VOA council tax data, and about 85% of households live in detached or semi-detached houses, according to the 2021 Census. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
Live in one of the older houses around The Parish Church of St Mary the Virgin? Expect the survey to look closely at heat loss and at the building’s planning status. Alfriston Clergy House, roughly 4.2 miles west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Willingdon is about 2 miles north-west of Eastbourne, in East Sussex. Across the BN22 area, we can help with air source heat pumps. Willingdon is one of 289 places in East Sussex we cover for homes and businesses.
Our nearest recent job to Willingdon was on Meads Road, Eastbourne (BN20), about 2 miles south-east: installing a Mitsubishi Electric multi-split system serving three bedrooms and a study.
If your postcode is in BN22 and BN20, you’re inside the area we cover. Whether you are on Downs Road, Eastbourne Road and Summerlands Road or a nearby road, we can help. Nearby, we also cover air source heat pumps in Lower Willingdon (1 mile north-west), Wannock (1 mile north-west), Filching (1 mile west), Polegate (1 mile north) and Folkington (2 miles north-west). Further out, we also cover Hastings (14 miles east), Bexhill-on-Sea (10 miles east), Seaford (7 miles west) and Lewes (12 miles north-west).
Landmarks near Willingdon
We fit and service air conditioning in homes and premises around The Eastbourne Academy and The Wheatsheaf Inn and the streets around them. The nearest railway station is Hampden Park station, roughly 1.2 miles east of the centre. Well-known places in the area include Eastbourne District General Hospital (1.2 miles south-east) and Filching Manor And Motor Museum (1.3 miles west). Open spaces near Willingdon include Combe Hill.
Your questions about air source heat pumps in Willingdon
Is Willingdon within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is the coast a problem for outdoor units in Willingdon?
It can, as Willingdon is within about 3 miles of the sea, where salt in the air is hard on coils and fixings. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
Do you work on all makes?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and explain why.
Do I need to service the system to keep the warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim, so we explain the terms on your quote.
Am I eligible for a heat pump grant?
We confirm eligibility at the survey stage. There’s one grant per property, you cannot get one to replace a low-carbon system, and hybrids are excluded and other conditions apply.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and we tidy up as we go. At the end, we clear up and show you what we have done.
Are my radiators big enough for a heat pump?
That depends on the room’s heat loss and the radiator’s size. We check them all during the survey, so the quote covers any changes.
Managing agents and facilities teams in Willingdon
Bigger systems bring extra duties: systems with an effective rated output over 12 kW need a TM44 inspection by an accredited energy assessor at least every 5 years. We can arrange it, prepare the system for it and fix what it finds.
Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. Where a building is let or managed, the lease or contract should make clear who looks after the system, and we can work for either side.
What happens on the day
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. Photos of the existing unit help with repairs and servicing in Willingdon.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Getting ready for the visit
- Keep pets and children away from the work area
- Have the make and model of any existing unit to hand
- Tell us about parking and loading
Get a fixed-price quote
To get a fixed-price quote, phone us on 07833 053749 or email us and tell us about the property and what you need. A few pictures make it quicker. We reply to enquiries the same working day.
Related advice
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead