Hertfordshire · Heat pump installation
Heat pump installation in Shephall, Hertfordshire
We cover Shephall for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Choosing between air-to-water and air-to-air
- Questions about listed buildings or conservation areas
- An oil, LPG or gas boiler near the end of its life
Different systems, different jobs
Hot water cylinders
An older cylinder may not suit a heat pump and we tell you if it needs replacing.
Air-to-water heat pumps
Air-to-water systems work at lower temperatures than boilers, so radiator sizes matter.
Air source heat pumps for homes and businesses in Shephall
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it doesn’t apply to businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. If you’re dealing with questions about the Boiler Upgrade Scheme and moving away from fossil-fuel heating, we can help.
Whether a home near Shephall has mains gas makes a difference to the grant. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme, for an air source or ground source heat pump.
Refrigerant work is written up in the F-Gas records: what was done, the refrigerant type and any amount added or recovered. Keep the records with the manual and the warranty documents, as a manufacturer or a future engineer may ask to see them.
- Place
- Shephall (SG2, SG1)
- Wider area
- Hertfordshire
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Pricing
- A fixed-price quote up front
- Certified
- NICEIC and F-Gas, MCS
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Places near Shephall
Also in Shephall
Heat pumps in Shephall: local notes
About 65% of homes in Shephall and the neighbourhoods around it date from 1945 to 1972, according to VOA council tax data, and about 53% of households live in terraced houses, according to Census 2021 figures. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks. In a terrace, the outdoor unit position and the MCS noise check need particular care. The Shephall Green Conservation Area lies close to the centre of Shephall, within about a third of a mile. Draw a one-mile circle round the middle of Shephall and it takes in 2 conservation areas. Church of Saint Mary, listed at grade II*, is one of roughly 5 protected buildings and structures in the half-mile around Shephall’s centre. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with Stevenage council, usually the planning authority here where necessary.
Aston Bury lies about 1.6 miles south-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Shephall is about 1 mile south of Stevenage, in Hertfordshire. For air source heat pumps in and around Shephall, it’s easy to get a fixed-price quote: please call 07833 053749 or send an email. We work across London and the South East, including Shephall. Our list for Hertfordshire has 381 entries, and Shephall is one. London, roughly 27 miles off, has its own page on this site.
We cover every part of SG2 and SG1. From Unwin Road, Oxleys Road and Burwell Road to the smaller roads in between, nowhere is left out. Other places close to Shephall include Aston (1 mile east), Bragbury End (1 mile south-east), Knebworth (2 miles south), Hook's Cross (2 miles south-east) and Woolmer Green (3 miles south). Larger places within reach include Hemel Hempstead (15 miles south-west), St Albans (12 miles south-west), Bishop's Stortford (14 miles east) and Welwyn Garden City (6 miles south).
Near you in Shephall
In Shephall, that means homes and buildings near Coopers Inn, The Heathcote School and Barnwell School. For rail, the closest station is Stevenage station, about 1.4 miles north-west. Well-known places in the area include Benington Castle (2.6 miles east) and Lister Hospital (2.7 miles north-west). Open spaces near Shephall include Ridlins Mire.
Managing agents and facilities teams in Shephall
When the building owner and the occupier are different, the lease or tenancy agreement normally sets out who maintains what. We are happy to deal with either side, and the paperwork can go to both.
Keeping records across a portfolio is half the battle. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, so you can show what was done and when.
When to call us in Shephall
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. The Boiler Upgrade Scheme includes an extra £1,500, until March 2027, for air source or ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
Keep an eye out for any of the following:
- An oil, LPG or gas boiler near the end of its life
- Checking whether planning permission is needed
- Deciding which kind of heat pump suits the home
Older homes near Church of Saint Mary may need extra checks for planning and heat loss before a heat pump is designed.
What your quote should include
- What records you get at the end
- If the figure could change on the day
- Which VAT rate the quote uses, and why
Your questions about air source heat pumps in Shephall
Will you come out to Shephall?
Yes, smaller places are covered as well as towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Does the Boiler Upgrade Scheme cover homes in Shephall?
Yes, the scheme covers homes in England, including Shephall, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. The installer applies, and we are MCS certified.
Will I need planning consent for an air source heat pump?
Under the Planning Portal rules, a heat pump on a house can often be permitted development. Listed buildings are excluded, and listed building consent is separate. We check what applies to you.
Can landlords and managing agents book you?
Yes. From one rented home to commercial buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
What accreditations do you have?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
How do you keep the place clean during the work?
We start with protection: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.
Do you offer maintenance contracts?
Yes. Tell us what you have and how it’s used, and we’ll suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
How the visit works
We book the visit for a day and time that suit you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. Anything unexpected is raised with you before we go further. From there, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Around Shephall, access is normally simple, though gates and garden access are worth mentioning.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Mention any managing agent or landlord rules we need to follow
- Keep pets out of the rooms we are working in
- Unlock any gate, garage or side passage we need
Getting a price
The quickest way to a quote is to send pictures: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
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What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead