Kent · Heat pump installation
Heat pump installers in Roughway
Air source heat pumps for Roughway and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Plans to switch to electric heating with a heat pump
- A boiler that is getting old
- Deciding on the outdoor unit position
Air source heat pumps for homes and businesses in Roughway
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. The work covers radiator systems, air-to-water heat pumps and underfloor heating, and people most often call us about checking emitters for a heat pump and finding a place for the outdoor unit.
Older and listed homes in villages like Roughway need extra care, and permitted development doesn’t cover listed buildings, so we check consent first.
Warranty periods vary by brand and by product. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Location
- Roughway (TN11)
- Wider area
- Kent
- Enquiries
- Same working day
- Pricing
- Fixed after a survey or pictures
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
Homes in Roughway and heat pumps
About 71% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
With Old Soar Manor about 0.7 miles north, it’s worth asking whether your own home is listed before planning a heat pump.
Roughway is about 4 miles north-east of Tonbridge, in Kent. Wherever you are in the TN11 postcode area, we can help with air source heat pumps. Roughway is one of 922 towns, villages and districts in Kent we cover for homes and businesses. For properties nearby, see our Bromley page (17 miles or so).
Not far from Roughway, a recent job of ours was on Station Road, Orpington (BR6), about 13 miles north-west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.
Jobs in TN11 are looked at, quoted and booked the same way as anywhere else. Other places close to Roughway include Dunk's Green (1 mile west), Plaxtol (1 mile north-west), Swanton (1 mile east), West Peckham (2 miles east) and Claygate Cross (2 miles north). Larger places within reach include Maidstone (9 miles east), Dartford (14 miles north), Sevenoaks (6 miles west) and Royal Tunbridge Wells (8 miles south).
Near you in Roughway
Typical jobs here are in properties near The Kentish Rifleman Public House and the streets around them. Roughway’s nearest station is Borough Green & Wrotham station, about 2.9 miles north. Well-known places in the area include Hadlow Tower museum (2.1 miles south) and Ightham Court (3.3 miles north-west).
Signs you need air source heat pumps in Roughway
The Boiler Upgrade Scheme has made people ask whether their home could qualify. Whether you can get the grant depends on your home and the scheme conditions, so we check before you commit.
These are the situations we see most often:
- No space for a hot water cylinder
- Not knowing whether a grant applies
- Plans to switch to electric heating with a heat pump
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
What to look for in a quote
- Whether the quote shows VAT clearly
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
- Which brand and model they’re proposing, and why
The process
Each visit runs to the same pattern: agree the plan on site, put the dust sheets down, do the work, test what we have done and explain it all to you. On site, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. A few photos help us make the most of a visit to Roughway.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Preparing for the visit
- Make sure someone can let us in at the agreed time
- Tell us about any building rules, permits or sign-in
- Let us know where the consumer unit is
Getting a quote
Need a price for air source heat pumps? Please phone 07833 053749 or use the quote form and tell us about the job. We will explain what we’d recommend and why, then send a fixed-price quote before you commit to anything.
Advice
Nearby places to Roughway
More services for Roughway
Honest limits
A few issues sit outside what this work can do:
- A grant for a home that doesn’t meet the scheme rules
- Tax advice on your own circumstances
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
If you are not sure, just call 07833 053749 or email us and we will give you a straight answer.
What the work covers
- Radiator systems
- Homes heated by oil, LPG or gas
- Underfloor heating
- Air-to-air heat pumps
- Air-to-water heat pumps
- Hot water cylinders
How we price air source heat pumps
The diagnosis comes before the price. We look at:
- One-off work versus a regular service cycle
- The equipment or parts the job needs
- The number of rooms, units or zones
No two properties are the same, so each one gets its own fixed-price quote. The system, the access, the pipe routes and the parts involved all make a difference.
Asking for a quote
To speed up the quote, send us:
- The remote or wall controller showing any error
- A few pictures of the room and the wall the unit is on, or will go on
- Where the outdoor unit is, or where you’d like it
Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. To get one, give us a ring on 07833 053749 or email us.
Your questions about air source heat pumps in Roughway
Can I get the Boiler Upgrade Scheme grant in Roughway?
Yes, if the home and the heat pump meet the scheme’s rules: Roughway is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. We hold MCS certification, so the application is ours to make for you.
Will a heat pump in Roughway need planning permission?
The answer turns on the property and where the outdoor unit would sit. The Roughway, Plaxtol Conservation Area takes in the middle of Roughway. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the local planning authority (for Roughway, typically Tonbridge and Malling council).
Do I need new radiators for a heat pump?
We find out during the survey. Where a radiator is already large enough, it stays and any changes are in the quote.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
Should I choose air-to-water or air-to-air?
Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms, and we help you choose. We install both types.
Will skipping a service affect the warranty?
It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we will explain them and stick to the interval they set.
How soon will you get back to me?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath