Kent · Heat pump installation
Pembury air source heat pumps
For air source heat pumps in Pembury, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Working out where a cylinder could go
- Deciding on the outdoor unit position
- Not knowing whether a grant applies
Before you call an engineer
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo or a short video of the display is even better.
On air conditioning, the filters in the indoor unit are usually the one part owners can clean where the manufacturer’s manual explains how. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Air source heat pumps in Pembury
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Eligibility depends on the property, so we confirm it before anything is agreed. The work covers underfloor heating, air-to-water heat pumps and air-to-air heat pumps, and the jobs we see most are plans to switch to electric heating with a heat pump and checking eligibility for a heat pump grant.
Homes around Pembury typically have space for an outdoor unit and a hot water cylinder, so heat loss, radiators and the electrics are what we check.
Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Where
- Pembury (TN2)
- Region
- Kent
- Quotes
- Fixed after a survey or photos
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Looking after your system
So the system stays in good health:
- Leave space around the outdoor unit
- Look at insulation alongside the heat pump
- Avoid switching the heat pump on and off often
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Keep insulation and draught-proofing in good order because it reduces the heat the system needs to supply.
The process
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and we take it from there. Before we leave, the area is tidied and we explain what we’ve done. Photos of the room and the outside wall help us plan a job near Pembury.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Getting ready for the visit
- Find the manual or the paperwork for the system, if you have it
- Let us know if the units are on a roof, a high wall or in a locked area
- Tell us about parking and loading
Getting a price
To help us quote: where the property is and what kind of building it is, photos of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, ring 07833 053749 or drop us a line.
Related advice
Places near Pembury
Other services in Pembury
Common questions in Pembury
Will you come out to Pembury?
We do. Villages and hamlets get the same service as the bigger towns. A few photos and the postcode are enough to get things started.
Does the Boiler Upgrade Scheme cover homes in Pembury?
Yes, the scheme covers homes in England, including Pembury, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. We hold MCS certification, so the application is ours to make for you.
Do I need to service the system to keep the warranty?
For some brands, yes. Send us the make and model and we’ll tell you what the manufacturer expects, and book the service at the interval they recommend.
Do I need planning permission for a heat pump?
That depends on your home and the unit’s position. Flats have tighter limits, conservation areas add conditions, and Article 4 directions can remove rights, so we check during the survey.
How much time does a heat pump install need?
It takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
How do you keep the place clean during the work?
We start with protection: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
Can you look at a system you didn’t fit?
Yes. We look at it first and tell you what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.
Let and managed properties
Running several properties is easier with one contractor. Our area covers Greater London and the South East, so work at different addresses can be planned together and kept on a regular cycle.
We work for landlords, letting agents and managing agents as well as homeowners and businesses. Let us know who will give us access and who the records should go to, and we’ll keep everyone informed.
Air source heat pumps around Pembury
The centre of Pembury lies within a conservation area. On the National Heritage List, around 23 entries fall within 0.5 miles of the middle of Pembury; Upper Church of St Peter (grade II*) is one. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Tunbridge Wells council, which normally handles Pembury where necessary. Census 2021 figures found about 74% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Every heat pump design starts with a room-by-room heat loss calculation. Live in one of the older houses around Upper Church of St Peter? Expect the survey to look closely at heat loss and at the building’s planning status.
Pembury is about 3 miles east of Royal Tunbridge Wells, in Kent. For air source heat pumps in and around Pembury, it’s easy to get a fixed-price quote: please give us a ring on 07833 053749, or email if that’s easier. We work across London and the South East, Pembury included. We cover 922 places across Kent, from busy centres to quieter spots. There’s also a page for East Grinstead, roughly 15 miles from Pembury.
Our nearest recent job to Pembury was on Beacon Road, Crowborough (TN6), about 9 miles south-west: installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.
Jobs in TN2 are looked at, quoted and booked the same way as anywhere else. If you need air source heat pumps at a property on High Street, Church Road and Henwood Green Road or a nearby road, our engineers can take on the work. Other places close to Pembury include Key's Green (2 miles south-east), Matfield (2 miles east), Lamberhurst Quarter (2 miles south-east), Capel (2 miles north) and Petteridge (2 miles east). Further out, we also cover Maidstone (12 miles north-east), Sevenoaks (11 miles north-west), Royal Tunbridge Wells (3 miles west) and Tonbridge (4 miles north-west).
Near you in Pembury
Typical jobs here are in properties near Skinners' Kent Academy, King William IV pub and Brenchley Wood, among other places. For rail, the closest station is High Brooms station, roughly 2.2 miles west. Nearby you will also find Tunbridge Wells Museum and Art Gallery (2.9 miles west) and Tunbridge Wells Hospital (0.9 miles west). The countryside around Pembury includes Barden Lake and Tudeley Woods RSPB reserve.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead