Kent · Heat pump installation
Heat pump installation in New Hythe, Kent
We cover New Hythe for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- No space for a hot water cylinder
- Wanting to stop using oil, LPG or gas for heating
- Not knowing whether a grant applies
Air source heat pumps in New Hythe, done properly
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. Please treat this as general information rather than tax advice. The work covers homes heated by oil, LPG or gas, hot water cylinders and radiator systems, and common reasons people get in touch are finding a place for the outdoor unit and checking eligibility for a heat pump grant.
Older and listed homes in villages like New Hythe need extra care, and permitted development does not cover listed buildings, so we check consent first.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork, because it helps with any later warranty question.
- Where
- New Hythe (ME20)
- Region
- Kent
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- Fixed-price quote after a site survey
- Call
- 07833 053749
- Updated
- 30 October 2026
How it works
We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the photos you sent. If something is different, we talk it through with you before carrying on. From there, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Visits to New Hythe are agreed with you in advance and planned so the job can be finished in one trip where possible.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- We install, commission and register the system under MCS.
How to prepare
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Find the manual or the paperwork for the system, if you have it
Ask for a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Read more
New Hythe questions
Is New Hythe in your area for air source heat pumps?
We do: New Hythe falls inside our working area. To start, phone 07833 053749 or use the quote form with a few pictures.
Is New Hythe within the area you cover?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
When will I hear back?
You will hear from us the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.
Do I need to service the system to keep the warranty?
For some brands, yes. Send us the make and model and we will tell you what the manufacturer expects and stick to the interval they set.
Do you have a 24/7 line?
Yes, day and night. Call the emergency line and tell us the make, the symptoms and any error code, and we will talk you through the next steps.
How do you keep the place clean during the work?
Floors and furniture near the work are covered with dust sheets before any work starts, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.
How long does a heat pump installation take?
A typical installation takes a few days for most air-to-water installations, with air-to-air systems often quicker. We plan the work so you’re without heating for as little time as possible, and we explain it in advance.
What you can do yourself, and what needs us
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Aftercare tips
Looking after it is simple, and it makes the next visit easier:
- Diary the next service
- Let the heat pump run steadily, as set up at handover
- Find out the grant position at the survey
In cold, damp weather the outdoor unit runs a defrost cycle from time to time. It may give off steam or sound different for a few minutes and it’s part of how the system works.
Heat pumps prefer steady, low-temperature running, using the settings agreed at handover.
Air source heat pumps around New Hythe
About 27 miles out from central London, New Hythe is part of the South East area we work across. There are 4 conservation areas within a mile of the centre of New Hythe. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Tonbridge and Malling council, which normally handles New Hythe where needed.
Live in one of the older houses around Church of the Holy Trinity? Expect the survey to look closely at heat loss and at the building’s planning status. Starkey Castle lies about 3.7 miles north. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
New Hythe is about 4 miles north-west of Maidstone, in Kent. Our engineers cover New Hythe for air source heat pumps and across the rest of Kent. Count every place we list in Kent and you reach 922, with New Hythe on the list. There’s also a page for Bromley, about 20 miles away.
If you need air source heat pumps at a property on Sherwood Avenue, Ingram Close and Abery Drive or anywhere close by, we can help. All of ME20 is covered. Close to New Hythe, our area also takes in Lunsford (1 mile west), Larkfield (1 mile south-west), Leybourne (1 mile south-west), Eccles (1 mile north-east) and Snodland (1 mile north-west). Larger places within reach include Maidstone (4 miles south-east), Sittingbourne (12 miles east), Dartford (13 miles north-west) and Sevenoaks (12 miles west).
Landmarks near New Hythe
We fit and service air conditioning in homes and premises around Aylesford School, The Monks Head pub and Leybourne Lakes Country Park and the streets around them. New Hythe has its own railway station: New Hythe station. Other landmarks nearby include Maidstone Hospital (2.8 miles south-east) and Medway megaliths (2.1 miles east). Open spaces near New Hythe include Blue Bell Hill and Burham Down.
Other services in New Hythe
Different systems, different jobs
Hot water cylinders
The cylinder size depends on how much hot water the household uses.
VAT on heat pumps
This is general information, not tax advice.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead