Kent · Heat pump installation
Broad Ford air source heat pumps
Expert air source heat pumps for Broad Ford: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Deciding which kind of heat pump suits the home
- Working out where a cylinder could go
- A boiler that is getting old
Air source heat pumps in Broad Ford
Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers hot water cylinders, air-to-water heat pumps and air-to-air heat pumps, and people most often call us about checking whether planning permission is needed and questions about where the outdoor unit can go.
In a place like Broad Ford, some homes are listed, and permitted development does not cover listed buildings, so we check consent first.
Any work on the refrigerant circuit is recorded: what was done, the refrigerant type and any amount added or recovered. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Where
- Broad Ford (TN12)
- Region
- Kent
- Quotes
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Certified
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Leave it or put it right?
A sudden boiler failure rarely leaves room to plan a heat pump properly. Surveying and designing in advance means the system is sized right and any grant is applied for before you need the heat. Booking before summer means the work in Broad Ford is done before the hot weather.
A single unit or a whole estate, the quote is built the same way: what needs doing, how we get to it and what it needs. You’ll have a fixed price before we start, with VAT shown clearly.
Why choose AirCon Doctor in Broad Ford
- Electrical work covered by our NICEIC approval
- Clear warranty information from the manufacturer
- Diagnosis first, then a fixed price
- MCS certification for heat pump work
Take a look at our cost guide and our accreditations and certificates.
FAQs for Broad Ford
Does the Boiler Upgrade Scheme cover homes in Broad Ford?
Yes, if the home and the heat pump meet the scheme’s rules: Broad Ford is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You don’t apply yourself: the MCS certified installer does, which is us.
Will you come out to Broad Ford?
We do. Villages and hamlets get the same service as the bigger towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do you have a 24/7 line?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll tell you what to do first.
Why use an F-Gas certified company?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before you book and we will gladly show you ours.
Will I get records for the system?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
How much does an air source heat pump cost?
Air-to-water work is in the £8,000–£16,000 range (0% VAT on homes), with any grant still to come off. The heat pump size, radiator changes and the cylinder decide where in that range you are. Air-to-air is priced after a survey.
Do you work for landlords and businesses?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Broad Ford and across Kent. Let us know who the records should go to.
What the work involves, system by system
VAT on heat pumps
Heat pumps in homes carry 0% VAT until 31 March 2027, and 5% after that following HMRC’s rules on energy-saving materials. It doesn’t apply to businesses.
Air-to-water heat pumps
Flow temperatures are lower than with a typical boiler, which is why radiator sizing is part of the survey.
What we do, step by step
If the system has to be off for part of the visit, we tell you before work begins, so you can plan around it. In a business, work can often be done one area at a time. The work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Work in Broad Ford is booked in advance at a time that suits you.
- First, a chat about the property and your goals for the heating.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Name a contact who can meet us at the agreed time
- Keep pets and children away from the work area
- Let us know if the units are on a roof, a high wall or in a locked area
Ask for a quote
Getting a quote is straightforward. Send a few details and photos, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
Related advice
Places near Broad Ford
More services for Broad Ford
Honest limits
We won’t sell you work that doesn’t address the problem, so here are the limits:
- Promising eligibility for the Boiler Upgrade Scheme
- Planning approval where permitted development doesn’t apply
- Improving the building’s insulation
Not sure which it is? You can ring 07833 053749 or use the quote form and we’ll tell you honestly.
Where we work
- Hot water cylinders
- Radiator systems
- Underfloor heating
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
Air source heat pumps in Broad Ford: the local picture
The centre of Broad Ford lies within a conservation area. On the National Heritage List, around 14 entries fall within 0.5 miles of the middle of Broad Ford; Share Farmhouse (grade II) is one. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the local planning authority (typically Tunbridge Wells council) where needed. Valuation Office Agency council tax records put about 47% of homes in Broad Ford and the neighbourhoods around it before 1919, and the last census (2021) found about 78% of households in detached or semi-detached houses. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Houses normally have space for an outdoor unit and a hot water cylinder.
If your home is listed, like Scotney Castle about 3.1 miles south-west, listed building consent comes before any heat pump work. Live in one of the older houses around Church of St Margaret? Expect the survey to look closely at heat loss and at the building’s planning status.
Broad Ford is about 8 miles east of Royal Tunbridge Wells, in Kent. Whatever kind of property you have in Broad Ford, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Our list for Kent has 922 entries and Broad Ford is among them. Our East Grinstead page covers places nearby, about 20 miles away.
The closest recent job we can point to from Broad Ford was on Beacon Road, Crowborough (TN6), about 13 miles south-west: installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.
Work in TN12 follows the same survey, fixed-price quote and written records as everywhere else we cover. We also cover the places around Broad Ford: Capel Cross (1 mile north), Brandfold (1 mile east), Smallbridge (1 mile south-west), Horsmonden (1 mile north-west) and Hazel Street (1 mile west). Further out, we also cover Maidstone (10 miles north), Sevenoaks (15 miles north-west), Royal Tunbridge Wells (8 miles west) and Tonbridge (9 miles north-west).
What’s near Broad Ford
Locally, jobs take us to houses, flats and workplaces close to The Gun And Spitroast Public House And Rear Courtyard and The Gill and the streets around them. Broad Ford’s nearest station is Marden station, roughly 3.6 miles north-east. A little further out are Old Scotney Castle (3.1 miles south-west) and Finchcocks Musical Museum (2.1 miles south-west). For a walk, there’s Bewl Water.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead