Medway · Air conditioning servicing
Air conditioning servicing in Cliffe, Medway
F-Gas certified and NICEIC approved, we cover Cliffe for air conditioning servicing. A fixed price before work begins, and a 24/7 emergency line.
- Frost or ice on the refrigerant pipes
- Weaker cooling than last year
- New noises from the indoor or outdoor unit
What we do, step by step
Wherever the system can be run before we leave, we run it and check it in operation. Then we show you what we have done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes an hour or two for most homes, and longer where there are several indoor units or a ducted system. A note on how to find the property and where to park makes a visit to Cliffe easier.
- When you book, we ask what make it is, how many rooms it serves and whether anything seems wrong.
- The system is run and checked before anything is opened up.
- Filters, coils and the condensate drain are cleaned and cleared.
- We check the electrics, the controls and how the refrigerant circuit is performing, and carry out a leak check where the rules call for it.
- You get a service record, with anything that needs attention explained.
How to prepare
- Clear a path to the units and the space around them
- Clear access to the fuse board
- Make sure we can reach the outdoor unit, or where it will go
Getting a price
If you need air conditioning servicing in Cliffe, call us on 07833 053749 or email us. Tell us what kind of property it is and what you’d like done, plus some pictures if they’re to hand. Enquiries get a reply the same working day.
Advice
About our air conditioning servicing in Cliffe
A service is not the same as a regas. Refrigerant runs in a sealed circuit and shouldn’t need adding to. Where the checks suggest gas has been lost, the right step is to find the leak, and we will set out how. The work covers multi-split systems, ceiling cassettes and VRF systems, and the jobs we see most are water dripping from the indoor unit and warning lights on the indoor unit.
Around Cliffe, outdoor units sit close to gardens and greenery, so leaves, seeds and cobwebs collect on the coil. A yearly service clears them.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Location
- Cliffe (ME3)
- Region
- Medway
- Price
- A fixed-price quote up front
- Replies
- Answered the same working day
- Approvals
- NICEIC and F-Gas
- Price guide
- £95–£150 + VAT
- Phone
- 07833 053749
- Updated
- 30 October 2026
For landlords and property managers
Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. In a let or managed building, it’s worth agreeing who that operator is and we’re happy to deal with whoever it is.
Keeping records across a portfolio is half the battle. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, so you can show what was done and when.
Before you call an engineer
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
Cliffe: your questions answered
Is Cliffe within the area you cover?
Yes, smaller places are covered as well as towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Does my air con in Cliffe need a yearly service?
A yearly visit is right for most households. Check your manufacturer’s warranty terms too, as some of them make regular servicing a condition.
Can I fit air conditioning or a heat pump myself?
Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Which brands do you work with?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.
Can you set up regular servicing?
Yes. Tell us what you have and how it’s used and we’ll propose a schedule and quote for it. That can include the leak checks the F-gas rules require for larger systems.
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, normally whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
How long will the engineer be here for the service?
As a guide, it takes around an hour for one indoor and one outdoor unit, with extra time for each additional indoor unit. Ducted units in ceiling voids and outdoor units in awkward places can add time and we’ll let you know before the visit.
How we price air conditioning servicing
You will get a fixed price before any work starts. It takes into account:
- Access, including height, roofs and ladders
- The equipment or parts the job needs
- The pipe route between the units
No two properties are the same, so we price each one individually. The system, the access, the pipe routes and the parts involved all make a difference.
Helping us quote
Good photos often save a visit. The most useful are:
- The make and model of the system, from the label
- The outdoor side of the property, including any roof or flat area
- The remote or wall controller showing any error
Need a price for air conditioning servicing? Please phone us on 07833 053749 with a few details about the property. We will talk you through the options and give you a fixed-price quote before you commit to anything.
Also in Cliffe
What a service looks like in Cliffe
The coast is only about 2 miles from Cliffe. Coastal outdoor units are worth checking for corrosion at every service. About 75% of households live in detached or semi-detached houses, according to Census 2021 figures. Wall bracket, ground pad or flat roof: knowing where the outdoor unit is saves time on the day. Roughly a third of a mile or less from central Cliffe, you reach the Cliffe Conservation Area. About 17 listed entries lie within half a mile of central Cliffe, Church of St Helen (grade I) among them. Swapping an outdoor unit on a listed building or in a conservation area may need consent, so we will flag it if a replacement is needed.
If you look after a school such as St Helen's Church of England Primary School, servicing is easiest in the holidays. Spring is a good time for a service, before the system is needed for cooling.
Cliffe is about 5 miles north of Rochester, in Medway. Whatever kind of property you have in Cliffe, we can help with air conditioning servicing. You will hear back from us the same working day, and there’s a 24/7 emergency line. Across Medway, we cover 68 places, Cliffe among them. For properties nearby, see our Bromley page (21 miles or so).
Local streets include Station Road, St Helens Road and Chesterton Road, each of them within reach. If your postcode is in ME3, the property is within reach. Places around Cliffe that are also on our list: Cliffe Woods (2 miles south), Church Street (2 miles south-west), Mockbeggar (3 miles south), Lower Higham (3 miles south-west) and Higham (4 miles south-west). Within a short drive, we also cover Gillingham (7 miles south-east), Chatham (7 miles south), Rochester (5 miles south) and Rainham (8 miles south-east).
Around Cliffe
We fit and service air conditioning in homes and premises around The Evening Star pub, among other places. Cliffe’s nearest station is Higham station, about 2.6 miles south-west. Well-known places in the area include French Hospital (4.9 miles south) and Upnor Castle (3.8 miles south). Open spaces near Cliffe include Gad's Hill and Thurrock Thameside Nature Park.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead