Kent · Air conditioning repair

Air con repairs in Basted

Fault finding and repair for split, multi-split, ducted, cassette and VRF air conditioning, whatever the brand, for Basted and the surrounding area. Call for a fixed-price quote; we reply the same working day.

  • A suspected refrigerant leak
  • Water leaking from the unit or through the ceiling
  • Ice on the pipework or the coil

Air conditioning repair in Basted and nearby

Basted questions

Will you come out to Basted?

Yes. Basted is within the area we cover across London and the South East. A few pictures and the postcode are enough to get things started.

Do you cover Basted for air conditioning repair?

Yes, Basted is within the area we cover. Just phone us on 07833 053749 or send an email with a few details.

Does servicing affect my warranty?

Check the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so it’s worth checking. Either way, keep a record of every service.

What causes ice on the indoor coil?

Ice is a symptom of low airflow or low refrigerant. A clogged filter, a fan problem or a leak are typical. Turn it off, let the ice melt and ring us on 07833 053749 or drop us a line.

Which manufacturers do you install and repair?

We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

Is it legal to repair an R410A system?

Yes. Repairing and recharging existing R410A systems is still legal. As the GB phase-down continues, R410A is getting harder and dearer to buy and we talk through repair against replacement for older systems.

Is the equipment covered by a warranty?

It’s the manufacturer’s warranty, which varies by brand. Daikin, for instance, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.

How we handle air conditioning repair in Basted

Faults on all the leading makes are part of our everyday work, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. It doesn’t matter who installed it and the make and model help us prepare. If the problem is a system that runs but doesn’t cool the room and water leaking from the unit or through the ceiling, we can help.

Around Basted, outdoor units often sit close to gardens and hedges, and a coil clogged with leaves or seeds is a common cause of weak cooling.

Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we explain those terms on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.

Place
Basted (TN15)
Region
Kent
Pricing
Fixed, in writing
Price guide
£75 + VAT call-out, then a fixed repair price
Replies
We reply the same working day
Accreditations
F-Gas certified, NICEIC approved
Telephone
07833 053749
Reviewed
30 October 2026

What happens on the day

Protection comes first: sheets over the floor and any furniture nearby, and we ask before moving anything. After that, anything electrical is made safe and we start. It takes an hour or two to diagnose most faults, with the repair time depending on what we find, and we clear up before we go. Work in Basted is booked in advance at a time that suits you.

  1. Diagnosis comes first: codes, electrics, airflow, drain and refrigerant.
  2. Next, a plain explanation and a fixed price.
  3. If the repair isn’t worth doing, we say so and explain the options.
  4. Then the fix, with leaks repaired before any refrigerant is added.
  5. The sign-off: the system tested in operation and the work recorded.

Before we arrive

  • Let us know where the consumer unit is
  • Clear a path to the units and the space around them
  • Have the make and model of any existing unit to hand

Get a fixed-price quote

For air conditioning repair in Basted, give us a ring on 07833 053749. Let us know the type of property and what you need, plus some photos if they’re to hand. We reply the same working day.

Get a price

Advice

What we’re called out for in Basted

Noises typically have a mechanical cause. Fan bearings, loose casing, leaves or debris in the outdoor unit and vibrating pipework are typical causes and some point to a compressor problem.

Any of these is worth a proper look:

  • A system that runs but does not cool the room
  • Drips from the indoor unit
  • Poor airflow even with clean filters

When cooling fails at a school like Borough Green Primary School, we can time non-urgent repair work around lessons.

Questions to ask before you book

  • Whether anyone has checked the property or the system first
  • Whether the quote shows VAT clearly
  • What records you get at the end

How to choose an air conditioning engineer

Managing agents and facilities teams in Basted

We work for landlords, letting agents and managing agents as well as homeowners and businesses. Tell us who the contact on site is and who should receive the paperwork, and we’ll keep everyone informed.

For anyone managing more than one building, we can plan visits across the portfolio and price them together. Every address has its own paperwork, so each one has its own history.

Air conditioning repair in Basted: the local picture

About 73% of households live in detached or semi-detached houses, according to Census 2021 figures. A photo of the outdoor unit and its surroundings tells us what access the visit needs. On the National Heritage List, around 7 entries fall within 0.5 miles of the middle of Basted; Clakkers Hall (grade II*) is one. Should a unit ever need replacing on a listed building or in a conservation area, ask us about consent first.

If your system near Borough Green & Wrotham station stops in a hot spell, our 24/7 line is open.

Basted is about 5 miles east of Sevenoaks, in Kent. Properties in Basted get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. Count every place we list in Kent and you reach 922, with Basted on the list. Bromley, roughly 15 miles off, has its own page on this site.

Not far from Basted, a recent job of ours was on Station Road, Orpington (BR6), about 11 miles north-west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.

Work in TN15 follows the same survey, fixed-price quote and written records as everywhere else we cover. If you need air conditioning repair at a property on Basted Mill and Plough Hill or anywhere close by, our engineers can take on the work. Other places close to Basted include Claygate Cross (1 mile south-east), Crouch (1 mile south-east), Borough Green (1 mile north), Platt (1 mile north-east) and Plaxtol (1 mile south). We also work in nearby towns such as Maidstone (10 miles east), Dartford (12 miles north), Sevenoaks (5 miles west) and Royal Tunbridge Wells (10 miles south).

What’s near Basted

In Basted, that means homes and buildings near The Plough Public House, Wrotham School and Ivy Hatch Nature Reserve and the streets around them. The closest station to Basted is Borough Green & Wrotham station, roughly 0.9 miles north of the centre. Other landmarks nearby include Ightham Court (1.3 miles north-west) and Sevenoaks Hospital (4.8 miles west).

Map of Basted © OpenStreetMap contributors

How we price air conditioning repair

The diagnosis comes before the price. We look at:

  • The distance and route between the indoor and outdoor units
  • Whether we need access equipment for high-level work
  • What we find on the survey or diagnosis

A single unit or a whole estate, we price it on the same basis: what needs doing, how we get to it and what it needs. You will have a fixed price before we start, with VAT shown clearly.

What to send for a quote

The more you tell us, the more accurate the quote. With your enquiry, please include:

  • The make and model of the system, from the label
  • The postcode and whether it’s a home, flat or business
  • Wide photos of the room or the existing unit

Quoting starts with a diagnosis, from a site survey or, where the job is straightforward, from pictures and measurements. After that, we send a fixed price so you know the cost before we begin.

From one of our customers

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead