West Sussex · Heat pump installation
Heat pump installation in Tortington, West Sussex
One call covers heat pump installation in Tortington: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Working out whether radiators need upsizing
- Not knowing whether a grant applies
- Choosing between air-to-water and air-to-air
What we do, step by step
If the system has to be off for part of the visit, we tell you before work begins, so you can plan around it. For businesses, we can usually work room by room or zone by zone. The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. A note on how to find the property and where to park makes a visit to Tortington easier.
- It starts with a conversation about the home, the existing heating and your plans.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Tell us about parking and loading
- Make sure someone can let us in at the agreed time
- Mention any roof access, ladders or high-level work
How to get a quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Related advice
Air source heat pumps in Tortington, done properly
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. If you’re dealing with finding a place for the outdoor unit and checking eligibility for a heat pump grant, we can sort it out.
Older and listed homes in villages like Tortington need extra care, because permitted development does not apply within the grounds of a listed building, so consent comes first.
The records are your system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Location
- Tortington (BN18)
- Region
- West Sussex
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Response
- Same working day
- Price
- A fixed price before any work starts
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Common questions in Tortington
Will a heat pump in Tortington need planning permission?
That depends on the building and where the outdoor unit goes. The half-mile around the middle of Tortington holds about 3 listed buildings and structures. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Arun council, usually the authority for Tortington.
Do you cover smaller places like Tortington?
We do. Villages and hamlets get the same service as the bigger towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is there VAT on a heat pump?
Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. It doesn’t apply to businesses. This is general information, not tax advice.
Will my radiators work with a heat pump?
It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface so we check every radiator against the room’s heat loss.
What does an air-to-water heat pump cost?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. The Boiler Upgrade Scheme offers £7,500 to eligible homes in England and Wales though not every home qualifies.
Can you come out in an emergency?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll tell you what to do first.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. At the end, we clear up and show you what we’ve done.
Heat pumps in Tortington: local notes
At about 3 miles from the coast, Tortington is close enough for sea air to matter. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. The Valuation Office Agency’s council tax figures put about 36% of homes across Tortington and its surrounding area before 1919. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed.
Homeowners near Ford station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Historic houses such as Ecclesden Manor, about 4.7 miles east, are a reminder that listed homes need consent before a heat pump goes in.
Tortington is about 3 miles north-west of Littlehampton, in West Sussex. Homes and businesses alike in Tortington, we can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Tortington is one of 371 places in West Sussex we cover for homes and businesses. Worthing, roughly 8 miles off, has its own page on this site.
Our nearest recent job to Tortington was on Marine Parade, Worthing (BN11), about 8 miles east: installing a Samsung wall-mounted unit in the main living area.
If your postcode is in BN18, you are inside the area we cover. That includes properties on Ford Road and Gaugemaster Way and the roads around them. We also cover the places around Tortington: Ford (1 mile south), Lyminster (1 mile east), Arundel (1 mile north-east), Wick (2 miles south-east) and Climping (2 miles south). Within a short drive, we also cover Worthing (8 miles east), Bognor Regis (6 miles south-west), Chichester (9 miles west) and Selsey (12 miles south-west).
What’s near Tortington
Locally, jobs take us to houses, flats and workplaces close to The Arundel Arms Public House At Ford Station and The Littlehampton Academy and the streets around them. There’s a railway station in Tortington itself: Ford station. Nearby you will also find Arundel Castle (1.8 miles north-east) and Arundel and District Hospital (1.4 miles north). Not far away are WWT Arundel.
How we price air source heat pumps
We quote each job individually. This is what makes a difference:
- The size of the job
- One-off work versus a regular service cycle
- How easy the units are to reach
Putting several jobs into one visit can make for a more efficient booking. Mention every unit or room you need covered and we’ll price it together.
Before you get in touch
Simple jobs can often be priced from pictures and some basics. Useful things to send:
- The outdoor side of the property, including any roof or flat area
- The paperwork from the last service, if you have it
- The make and model of the system, from the label
Getting a quote is straightforward. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Looking after your system
How well a system lasts depends on use and care. Here’s what we suggest:
- File the MCS certificate safely
- Diary the next service
- Read the manufacturer’s warranty terms for your brand
After commissioning, the installation is registered under MCS and you receive the certificate. File it with the warranty documents for future reference.
Book a service every year. Your manufacturer’s warranty terms may say something about servicing.
Safe owner checks
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and ring 07833 053749, or email if that’s easier.
Keep a note of anything odd: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Also near Tortington
What else we do in Tortington
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead