Kent · Air conditioning servicing

Air Conditioning Servicing in Thong

Air conditioning servicing across Thong and nearby, from the first look to the final check with the price fixed before work begins.

  • New noises from the indoor or outdoor unit
  • Weaker cooling than last year
  • Smells coming from the indoor unit

Air conditioning servicing across Thong

Air conditioning servicing in Thong, done properly

An air conditioning service is a check and clean of the whole system, indoor and outdoor units together. Filters and coils are cleaned, the drain is cleared, and the electrics, controls and refrigerant performance are all checked. We carry out air conditioning servicing for homes and businesses in Thong and the rest of Kent, whatever the make. Common call-outs are for new noises from the indoor or outdoor unit and air conditioning that isn’t cooling as well as it did, across multi-split systems, wall-mounted split systems and air-to-air heat pumps.

We plan the trip to Thong and can service more than one unit in one visit.

Each manufacturer sets its own warranty period. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.

Where
Thong (DA12)
Region
Kent
Replies
Same working day
Price
Fixed, in writing
Price guide
Annual service £95–£150 + VAT
Approvals
NICEIC approved, F-Gas certified
Telephone
07833 053749
Updated
30 October 2026

Leave it or put it right?

A service can find a worn part or a loose connection while the system is still running. Waiting until the unit stops means dealing with it on the hottest day of the year. A system that is left with a fault, or without a service, normally costs more to run.

The cost depends on the type of system and how many units are involved, the access and the parts and time the job needs. You get a fixed price before we start, so there are no surprises.

Why book with us

  • NICEIC approved electrical contractors
  • One contact for properties across the South East and London
  • F-Gas certified company
  • A 24/7 emergency line

Take a look at our cost guide and our accreditations.

What you can do yourself, and what needs us

Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and ring 07833 053749 or use the quote form.

Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.

How the visit works

You do not need to do much on the day. Someone needs to let us in and show us the units, or where they’re going, and the rest is down to us. At the end, we tidy up and run through the work with you. Visits to Thong are agreed with you in advance and planned so the job can be finished in one trip where possible.

  1. We start with the details of the system and anything you’ve noticed.
  2. Inside, the filters, coil and drain tray of each indoor unit are cleaned.
  3. The outdoor unit is cleaned and checked, and debris cleared from around it.
  4. Electrical connections, controls and refrigerant performance are tested.
  5. Anything we find is explained, with a fixed price if it needs a repair.

Getting ready for the visit

  • Mention any managing agent or landlord rules we need to follow
  • Move furniture away from the wall where we’ll be working
  • Give us access to the outside wall, roof or yard where the outdoor unit sits

Getting a price

Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.

Get a price

Read more

Air conditioning servicing in Thong: the local picture

Thong lies within about 3 miles of the sea. A yearly service matters more near the coast, where salt speeds up corrosion on coils and fixings. The centre of Thong lies within the Thong, Shorne Conservation Area. Should a unit ever need replacing on a listed building or in a conservation area, ask us about consent first. About 78% of homes in and around Thong date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures, and the 2021 Census found about 64% of households in detached or semi-detached houses. Tell us where your outdoor unit is and how to reach it, so we can plan the visit.

Schools such as Riverview Infant School can book servicing for half term or the summer break, when rooms are empty.

Thong is about 2 miles south-east of Gravesend, in Kent. Homes and businesses alike in Thong, our engineers can help with air conditioning servicing. You will hear back from us the same working day, and there’s a 24/7 emergency line. Count every place we list in Kent and you reach 922, with Thong on the list. Bromley is in our area too, around 17 miles away.

Not far from Thong, a recent job of ours was on Station Road, Orpington (BR6), about 13 miles west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.

Our engineers cover all of the DA12 postcode area. If you are just outside Thong, we cover Upper Ifield (1 mile east), Shorne Ridgeway (1 mile east), Shorne (1 mile east), Chalk (1 mile north) and Higham (2 miles east). Within a short drive, we also cover Maidstone (11 miles south-east), Sittingbourne (15 miles east), Dartford (8 miles west) and Sevenoaks (13 miles south-west).

What’s near Thong

We fit and service air conditioning in homes and premises around Shorne Woods Country Park and Thamesview School and the streets around them. The closest station to Thong is Sole Street station, about 2.2 miles south-west of the centre. Other landmarks nearby include Rochester Castle (4.5 miles east) and Gravesham Museum (2.6 miles north-west). Not far away are Rede Common and Gad's Hill.

Map of Thong © OpenStreetMap contributors

What we are called out for in Thong

Each indoor unit makes water when it cools, and that water needs a clear route out. Sludge and debris can block the tray, the pipe or the pump and the result is drips from the indoor unit.

Keep an eye out for any of the following:

  • Drips or damp patches below an indoor unit
  • Air conditioning that is not cooling as well as it did
  • Warning lights on the indoor unit

Most homes book one service a year; busy offices and shops may want more.

Before booking anyone

  • Whether testing, commissioning and paperwork are included
  • Whether the quote is a fixed price
  • Which brand and model they’re proposing, and why

Choosing an air con installer

FAQs for Thong

Will you come out to Thong?

Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.

Does my air con in Thong need a yearly service?

Usually once a year for homes, more often for busy business systems. Some manufacturers’ warranty terms ask for regular servicing, so it’s worth keeping the records.

Can you look at a system you didn’t fit?

Yes. We look at it first and tell you what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.

Do you work for landlords and businesses?

Yes. From one rented home to commercial buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.

Is a regas part of an air conditioning service?

We check refrigerant performance on every service, but adding gas is separate work. If it’s low, a leak repair comes first and the regas follows with a fixed price for each step.

Do you protect the property while you work?

Protection goes down first: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.

Will servicing keep my manufacturer’s warranty valid?

That’s down to your manufacturer’s terms, which vary. Where servicing is a condition, keeping an annual service record helps show the terms were followed and we will help you check what applies.

A customer’s words

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead